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Kaseya is the leading provider of AI-powered IT management and cybersecurity software serving Managed Service Providers (MSPs) and internal IT organizations worldwide. The company supports customers in more than 20 countries and manages over 15 million endpoints globally.
You will join as an Account Manager focused on expanding existing customer accounts in the German market. Your primary responsibility is identifying and capturing growth opportunities within your portfolio through strategic account management and relationship building.
Key Responsibilities:
- Proactively engage with current customers to identify upsell and cross-sell opportunities across Kaseya's full product suite
- Build and maintain strong relationships with key decision-makers, ensuring customer satisfaction and alignment with Kaseya solutions
- Develop tailored strategies for each account, including regular business reviews and check-ins to identify opportunities and address challenges
- Monitor customer usage and adoption metrics, proactively addressing adoption challenges and driving cross-sell and expansion strategies
- Own your sales targets and consistently exceed quotas while delivering exceptional value to clients
- Collaborate with Customer Success and Sales teams to ensure smooth implementation of new solutions and exceptional customer experiences
- Manage all interactions in Salesforce, ensuring leads, opportunities, and accounts are properly tracked and logged
- Create weekly, monthly, and rolling 6-week sales forecasts
This is a metrics-driven role in a fast-paced sales environment where you'll be compensated significantly through sales commissions based on your performance.
Requirements:
- 3+ years of sales experience in the German market
- Professional German language proficiency
- Proven track record of exceeding sales goals in inside sales environments
- Exceptional organizational, interpersonal, and communication skills
- Experience with Salesforce CRM or similar applications
- Driven, competitive, and coachable mindset with resilience and motivation to win
- Ability to create accurate sales forecasts and manage pipeline metrics
