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Keeper Security is hiring a bilingual Account Manager (French-speaking) to join the EMEA B2B sales division. This hybrid role is based in Cork, Ireland, with flexibility for fully remote work for those outside commutable distance.
Keeper Security is a leading cybersecurity software company protecting thousands of organizations and millions of people across 150+ countries. The company's flagship offering, KeeperPAM®, is an AI-enabled, cloud-native platform recognized in the Gartner Magic Quadrant for Privileged Access Management (PAM).
In this role, you will manage an established client base and drive revenue growth through account expansion and upselling. You'll work with SME and Enterprise-level customers, building relationships with C-level executives and IT/Cyber Security leaders. Key responsibilities include:
- Carry a revenue quota and meet or exceed sales targets within assigned accounts
- Provide strategic interactions with Senior Management and C-level contacts
- Communicate with French and English-speaking customers verbally and in writing
- Negotiate contract renewals, cross-sells, and upsells
- Establish business and technical goals through Quarterly Business Reviews
- Maintain structured cadence with named accounts, present Keeper solutions, and troubleshoot challenges
- Advise customers on best practices for password security and breach prevention
- Proactively manage customer success across the entire lifecycle
- Demonstrate expertise in Account Management best practices and cybersecurity trends
- Navigate account procurement practices and licensing contracts
- Resolve customer issues through collaboration with broader Keeper teams
- Build strong customer relationships through high engagement and adoption
- Become a Keeper Security product expert for your customer base
- Drive customer advocacy through references, referrals, and case studies
- Perform data-driven portfolio analysis to prioritize opportunities and risks
- Contribute to the evolution of Keeper's Account Management programs
Requirements:
- 3+ years of experience in full-cycle SaaS sales or Account Management with focus on upselling and expansion
- Bilingual: native French with English fluency (verbal and written)
- Strong technical knowledge of software integrations (SSO, Directory, etc.), implementation, onboarding, and support
- Demonstrated ability to anticipate customer challenges and solve problems proactively
- Experience working with and selling to Enterprise organizations, C-level Executives, IT and Cyber Security Executives
- Strong sense of autonomy, ownership, and dedication to customer value realization
- Energetic, self-motivated, and team-oriented with proactive problem-solving skills
- Aptitude for learning software; strong with business applications
- Ability to manage multiple priorities with attention to detail; strong communication and interpersonal skills
- Working knowledge of Salesforce.com
- Undergraduate degree preferred (BA/BS)
- Experience in IAM industry is a plus
- Must permanently reside in Ireland
