SlipstreamJobs tracks this role from the company's public career site. Apply directly on the employer's site.
Salary: USD 96,000 - 120,000 / annual
AlphaSense is a market intelligence platform trusted by over 6,000 enterprise customers, including a majority of the S&P 500. The company combines AI-driven search with a universe of public and private content (equity research, company filings, event transcripts, expert calls, news, trade journals) to help sophisticated organizations remove uncertainty from decision-making. Founded in 2011 and headquartered in NYC with 2,000+ employees globally, AlphaSense recently acquired Tegus to expand its product and content capabilities.
The Account Manager, Corporate role sits within the Life Sciences business unit and reports to the Director of Account Management. You will serve as the primary point of contact for corporate clients, managing inbound queries, outbound engagement, relationship updates, and renewal discussions. Your core responsibilities include maximizing retention rates across your book of business, identifying and driving adoption of AlphaSense solutions into other business units within existing clients to uncover expansion opportunities, and forecasting retention risk to prevent churn.
You will collaborate closely with Account Executives to identify growth opportunities, conduct business reviews with key stakeholders, and serve as both internal advocate for the client and external advocate for AlphaSense. The role requires deep understanding of each client's business structure, roles, responsibilities, projects, and performance metrics to communicate effectively with both users and decision-makers and identify white space for expansion. You will extract value stories and product feedback from clients and circulate them internally to inform product development, marketing, and sales strategy.
This is a relationship-driven role requiring strong ability to develop rapport with Fortune 1000 clients and manage complex stakeholder relationships. You will engage regularly with everyone from analysts to C-level executives, requiring exceptional oral, written, and presentation skills. The team takes a consultative approach, viewing AlphaSense as a business partner rather than a vendor. You will conduct floor walks, lunch-and-learns, and other in-person engagement activities to maintain presence within client organizations.
Note: Prior Life Sciences industry experience is not required; the company values account management skill and client relationship experience, with industry knowledge built on the job.
REQUIREMENTS:
- Demonstrated success managing and growing relationships within Fortune 1000 clients
- Strong business acumen and commitment to effective processes and tactics
- Natural intellectual curiosity with ability to learn and adapt quickly
- Understanding of best practices for client engagement within a SaaS environment
- Exceptional oral, written, and presentation skills with ability to distill complex issues into simple terms
- Ability to work independently and set example for grit, work ethic, initiative, and enthusiasm
