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Kaseya is seeking an Account Manager to drive expansion within existing customer accounts. You will identify and execute upsell and cross-sell opportunities across Kaseya's comprehensive IT management and cybersecurity platform, which serves Managed Service Providers (MSPs) and internal IT organizations globally.
Key responsibilities include:
- Proactively engage with current customers to identify expansion opportunities and leverage Kaseya's full product suite to drive revenue growth
- Build and maintain strong relationships with key decision-makers, ensuring customer satisfaction and alignment with Kaseya's solutions
- Develop tailored account strategies with regular check-ins and business reviews to identify new opportunities and address challenges
- Monitor customer usage and adoption metrics, proactively addressing adoption challenges and driving cross-sell and upsell strategies
- Own sales targets and consistently exceed quotas while delivering exceptional value to clients
- Collaborate with Customer Success and Sales teams to ensure smooth implementation of new solutions and exceptional customer experiences
- Utilize Salesforce to manage leads, opportunities, and accounts, ensuring all interactions are logged and tracked
- Create weekly, monthly, and rolling 6-week sales forecasts
About Kaseya: Founded in 2000 and backed by Insight Partners, Kaseya is the leading provider of AI-powered IT management and cybersecurity software. The company has experienced sustained double-digit growth, supports customers in more than 20 countries, and manages over 15 million endpoints worldwide.
Requirements:
- 3+ years of sales experience in the Italian market
- Professional Italian language proficiency
- Proven track record of crushing sales goals in a metrics-driven, fast-paced environment
- Exceptional inside sales experience
- Driven and passionate about sales, motivated to earn significant commissions
- Motivated, coachable, competitive, and resilient achiever
- Strong organizational, interpersonal, and communication skills
- Exposure to CRM applications, specifically Salesforce, to manage leads, opportunities, and accounts
