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Brinqa is the leading provider of unified cyber risk management and security analytics. The company's platform empowers enterprises to discover, prioritize, and remediate cyber risks with speed and precision by ingesting and consolidating massive volumes of security and IT data.
You will own the commercial relationship with assigned strategic enterprise accounts, acting as the primary business point of contact post-sale. Your focus will be on deepening customer engagement, maximizing adoption of Brinqa solutions, and driving upsell, expansion, and cross-sell opportunities. You will act as a trusted advisor to cybersecurity leaders, ensuring customers achieve measurable business value from their investment.
Key responsibilities include:
- Managing the full commercial relationship with strategic accounts and serving as the primary business contact
- Working closely with Customer Success teams to drive adoption and utilization of Brinqa solutions
- Identifying and pursuing upsell, cross-sell, and expansion opportunities within existing accounts
- Supporting the Renewals team to achieve 100%+ net revenue retention
- Building executive-level relationships with CISOs, security leaders, and risk executives
- Partnering with Customer Success, Product, and Sales Engineering to ensure customer outcomes and rapid issue resolution
- Developing account plans aligned with customer needs and Brinqa's roadmap
- Tracking customer health metrics, usage data, and feedback to identify growth opportunities and mitigate churn
- Advocating for customer needs internally and bringing insights to inform product and go-to-market strategy
This role is ideal for a customer-obsessed, results-driven professional who thrives in a post-sale environment and enjoys driving meaningful business outcomes for enterprise clients.
REQUIREMENTS:
- 5+ years of experience in account management, customer success, or enterprise sales in a SaaS environment
- Experience working with large, complex enterprise customers in cybersecurity, IT risk, or compliance domains
- Strong understanding of cybersecurity concepts such as vulnerability management, risk prioritization, and threat exposure (highly desired)
- Proven track record of exceeding retention, upsell, and expansion goals
- Ability to navigate complex organizations and build strong relationships with technical and executive stakeholders
- Excellent communication, presentation, and consultative selling skills
- Highly organized with strong account planning and forecasting capabilities
- Experience using Salesforce and other customer engagement tools
PREFERRED:
- Prior experience in a cybersecurity software company
- Experience working cross-functionally with Customer Success, Renewals, and Product Management
