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Heidi is an AI-powered healthcare platform that has scaled to support 2.8 million patient sessions per week across 190+ countries. The company recently raised $340 million (Series C led by Blackbird and a $240M growth investment from General Catalyst) and has grown ARR from $1M to $50M in two years.
You will own the full sales cycle for small and medium-sized private healthcare businesses across the UK, including independent specialists, clinic managers, and multi-site owners. Your mission is to turn individual clinician enthusiasm into clinic-wide adoption decisions. You'll manage the entire journey from first qualified conversation through deployment and customer success handoff.
Key responsibilities include:
- Owning deals end-to-end, from discovery through close, coordinating with deployment and customer success teams
- Converting inbound interest and product usage signals into paid adoption by identifying expansion opportunities within clinics
- Building and executing outbound motion to create a scalable pipeline of sourced deals
- Running discovery and demos that connect Heidi's capabilities to real clinical and business problems
- Owning your revenue target and pipeline metrics; identifying shortfalls early and acting decisively
- Applying sales frameworks strategically to improve win rates without slowing straightforward deals
- Leveraging AI tools (HubSpot, Omni) to reduce repetitive work and improve account intelligence
- Feeding market intelligence back into the business: why customers buy, hesitation points, competitive dynamics, and adoption barriers
Heidi's GTM philosophy emphasizes that sales has fundamentally changed. The company values intellectual dexterity (consultant-like problem-solving), natural charisma (rapid rapport-building), drive and focus (work ethic as AI commoditizes intelligence), and authentic human presence in a world of AI-generated content. The company notes that most of their GTM team came from outside traditional sales (VC, consulting, creative).
The role offers high leverage, intellectual stimulation, and the opportunity to shape how AI changes sales. You'll work in a mission-driven environment focused on real-world clinical impact, with experienced people around you to sharpen your judgment. The company operates on outcomes over inputs, with trust-based autonomy and a hybrid model (3 days in office).
REQUIREMENTS:
- Demonstrated ability to turn good conversations into commercial outcomes (sales, consulting, creative, growth, or similar roles)
- Systems thinking and numerical literacy; ability to diagnose pipeline problems and test solutions
- Strong rapport-building and questioning skills; comfort discussing clinical workflows and business investment decisions
- Ability to manage multiple deals without losing detail; strong follow-through and prioritization
- Curiosity about sales craft and willingness to adapt approaches based on context
- Hands-on AI usage with ideas for workflow improvement; comfort with automation and repetitive-task elimination
- Drive, coachability, and commitment to peer success
- Genuine care about Heidi's mission; willingness to learn the product and take clinician concerns seriously
BONUS QUALIFICATIONS:
- Closed deals in high-volume SMB sales environments
- Knowledge of UK private healthcare, particularly how independent practices and clinics buy and adopt new tools
- Experience in product-led businesses using product signals to identify and grow opportunities
- Track record building AI workflows or automations that improved personal or team effectiveness
