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Salary: USD 92,200 - 98,700 / annual
ServiceTitan is seeking an Account Executive for Pro Accounts to drive upselling and adoption of new product modules with existing customers. This is an individual contributor role focused on building and maintaining customer relationships through product knowledge, business consultation, and sales expertise.
Key Responsibilities:
- Foster relationships with assigned customer accounts to identify and execute upsell opportunities, including outbound prospecting, product education, discovery calls, demonstrations, and contract negotiation
- Develop deep understanding of customer business needs, growth opportunities, and pain points to position Pro Product add-on features
- Act as the voice of the customer, working with Solution Engineers to incorporate feedback and prioritize product features
- Assess and forecast sales activity and revenue goals accurately
- Achieve and exceed monthly revenue targets by building and maintaining a robust sales pipeline
- Collaborate with Pro Onboarding, Pro Adoption, and Customer Success teams to ensure full product utilization
Requirements:
- 2-3+ years of experience in a quota-carrying sales role
- 1-2+ years of closing experience in a SaaS/Software environment (strongly preferred)
- Consultative sales approach with demonstrated ability in cold prospecting, upselling, product demonstrations, negotiation, and value communication (strongly preferred)
- Experience upselling multiple products/services to external customers including C-suite executives
- Connection to or experience in the home services or construction industry (valued)
- Strong analytical skills and Salesforce proficiency (a plus)
- Self-motivated, self-starter mentality with creative problem-solving ability
- Bachelor's degree (preferred)
