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Airwallex is a unified payments and financial platform serving over 250,000 global businesses. The company provides integrated solutions for business accounts, payments, spend management, treasury, and embedded finance at scale. Valued at $11 billion and backed by leading investors including Sequoia, Visa, and Mastercard, Airwallex operates across 27 offices globally with over 2,300 employees.
In this Account Executive role based in Shanghai, you will drive outbound sales to cross-border customers and achieve revenue targets through multiple acquisition channels including direct sales, referrals, trade shows, and business partnerships. You will focus on vertical industries including advertising/entertainment, OTA (online travel), and online education, developing deep expertise in payment pain points within each segment.
Key responsibilities include:
- Prospecting and closing cross-border customers across target verticals
- Understanding industry-specific payment challenges and collaborating with internal product teams to develop tailored solutions
- Guiding customers through the full lifecycle: registration, KYC, onboarding, and sustained transaction activity
- Monitoring transaction compliance and identifying/mitigating risk during the sales process
- Building and maintaining long-term customer relationships, identifying upsell opportunities, and maximizing customer lifetime value
- Tracking industry trends and market intelligence; proposing new business models and commercial partnerships to drive sustainable growth
You will work with a team of builders who value founder-like energy, real impact, and ownership. The culture emphasizes moving fast with good judgment, using AI to work smarter, and solving complex problems collaboratively.
Requirements:
- Bachelor's degree or higher
- Minimum 3 years of sales experience; prior experience in cross-border payments, cross-border e-commerce, independent seller platforms, ERP, or overseas advertising agencies is preferred
- Strong self-motivation and results-oriented mindset with accountability for outcomes
- Excellent customer communication skills and ability to build strong partnerships
- Strong learning ability, clear communication, quick thinking, adaptability, and ability to handle pressure
- Sharp market insight and analytical skills; ability to effectively develop and maintain customer relationships
