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Zscaler (NASDAQ: ZS) is a global leader in cloud security, operating the world's largest in-line cloud security platform—the Zero Trust Exchange—distributed across 200+ public data centers and thousands of private edge sites. The company protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications anywhere.
This Account Executive role is part of the Sales and Go-to-Market organization, based in Tokyo and reporting to a Regional Director. You will focus on the Majors team, serving enterprise customers with 40,000+ employees, primarily in manufacturing and related sectors. You will collaborate globally with professionals across Customer Success, Enablement, and Architecture teams to deliver cloud transformation solutions and reinforce Zscaler's position as a global leader in cloud security.
Key Responsibilities:
- Build trust-based relationships with customer executives and key stakeholders
- Design long-term account strategies aligned with customer business objectives
- Develop account plans that reflect customer needs through cross-functional internal collaboration
- Understand customer business drivers, establish concrete goals, propose Zscaler solutions, and serve as a trusted strategic partner
- Manage full-cycle enterprise sales with focus on executive-level engagement
- Leverage AI-driven sales intelligence and predictive tools to optimize territory planning and pipeline acceleration
You will work in a hybrid model, balancing strategic planning with hands-on execution. The role demands ownership mentality, comfort with ambiguity, collaborative problem-solving, and continuous learning. Success requires the ability to navigate complex enterprise deals, synthesize customer needs with technical solutions, and drive measurable business outcomes.
Requirements:
- 10+ years of full-cycle sales experience in software or SaaS industries
- Bachelor's degree or equivalent professional experience
- Proven strategic sales experience involving enterprise customer engagement and executive-level selling
- Business-level Japanese language proficiency (reading, writing, conversation)
- Foundational knowledge of AI/ML technologies and demonstrated experience deploying, protecting, and leveraging AI-driven solutions in your domain
Preferred Qualifications:
- Established network with existing customers or prospects that drives sustained results
- Deep understanding of customer objectives and digital transformation through technology
- Knowledge of strategic sales planning and track record of new customer acquisition
- Experience with AI-powered sales intelligence, predictive analytics, or conversational AI platforms; ability to optimize enterprise territory planning and pipeline acceleration
