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Zscaler is seeking an Account Executive, Enterprise for its Tokyo office, reporting to a Regional Director. You will be part of the Sales and Go-to-Market organization, working with global professionals to deliver exceptional value to customers and advance a secure, cloud-first digital future.
In this role, you will build trusted relationships with customer executives and key stakeholders, design long-term account strategies aligned with customer objectives, and develop account plans that reflect customer needs through cross-functional collaboration. You will demonstrate deep understanding of customer business goals, articulate specific objectives, propose Zscaler solutions, and serve as a trusted partner. You will work closely with Customer Success, Enablement, and Architecture teams to strengthen Zscaler's position as a global leader in cloud security.
Zscaler's Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications. The company is building an AI-native enterprise where human potential is amplified by machine intelligence to solve complex security challenges. The organization emphasizes ownership and collaboration, trust through outcomes, and a challenge culture with continuous feedback.
Key responsibilities include: establishing trust with executive-level customer contacts; designing long-term account strategies based on customer goals; coordinating with internal stakeholders to develop customer-focused account plans; understanding customer business needs and proposing Zscaler solutions as a trusted advisor.
Desired qualities include: ability to turn uncertainty into strength and move forward in ambiguous situations; ownership mindset with passion for mission and follow-through; enthusiasm for solving difficult problems; collaborative approach that prioritizes team success alongside individual achievement; commitment to continuous learning and self-improvement.
REQUIREMENTS:
- Minimum 8 years of full-cycle sales experience in software or security industry
- Bachelor's degree or equivalent professional experience
- Strategic sales experience including enterprise customer engagement and executive-level selling
- Business-level Japanese language proficiency (reading, writing, conversation)
- Foundational understanding of AI/ML technologies with experience applying, proposing, or securing AI-driven solutions in your domain
PREFERRED QUALIFICATIONS:
- Established network with existing customers or prospects that can drive sustained results
- Deep understanding of customer objectives and digital transformation through technology
- Knowledge of strategic sales planning and track record of new customer acquisition
