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Trustpilot is a profitable, high-growth FTSE-250 company and the world's largest open customer review platform. With over 350 million reviews and 60 million monthly active users globally, Trustpilot is positioned at the intersection of trust and AI-driven digital commerce. The company operates across eight major cities worldwide with over 1,000 employees.
You will join the Hamburg office as a Mid-Market Account Executive, owning the complete sales cycle for mid-sized prospects across Germany, Austria, and Switzerland (DACH region). This is a high-velocity, autonomous role focused on new business acquisition in one of Trustpilot's most strategic European markets.
Key Responsibilities:
- Own the full sales cycle from prospecting through closing for mid-market opportunities
- Identify and acquire new business, targeting untapped segments and high-potential mid-sized companies, particularly in eCommerce, retail, and digital services
- Build and manage a robust pipeline using multi-channel outbound strategies: cold calling, targeted email campaigns, and LinkedIn prospecting
- Act as a trusted advisor, analyzing customer challenges and presenting tailored Trustpilot solutions
- Navigate key decision-makers (Founders, Marketing Directors, eCommerce Leads) to secure partnerships
- Consistently exceed monthly sales targets and contribute to rapid growth in the DACH region
You will work in a brand-new office space with stunning views of the Alster, with access to learning and development through Trustpilot Academy and Blinkist, and a culture built on autonomy, speed, and collaboration across 50+ nationalities.
Requirements:
- Proven B2B sales experience in Sales, New Business, Business Development, or Account Management roles (SaaS experience preferred)
- Fluent in German and English
- Proactive, results-driven mindset with strong problem-solving skills and comfort with high autonomy
- Strong commercial acumen; knowledge of eCommerce, digital marketing, market research, or data analysis is a major plus
- Ability to move beyond one-size-fits-all playbooks and help build world-class sales culture
