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Salary: USD 250,000 - 0 / annual
Extend is a Series C startup revolutionizing the post-purchase experience for retailers through AI-driven solutions. The platform provides automated customer service, returns/exchange management, fulfillment automation, product protection, shipping protection, and fraud detection. Extend works with 1,000+ merchant partners across fashion, cosmetics, furniture, jewelry, electronics, auto parts, and sports industries.
As an Account Executive for Corporate Enterprise, you will lead mid-market and enterprise sales engagements with top brands and retailers, both eCommerce and omnichannel. You'll orchestrate internal and external teams to establish long-term partnerships, manage complex 3-12+ month consultative sales cycles, and deliver tailored solutions.
Key responsibilities include:
- Lead consultative sales engagements with C-level executives and cross-functional stakeholders
- Cultivate strong external relationships to understand partner needs and develop customized solutions
- Develop deep knowledge of Extend's products, services, and eCommerce/retail trends and KPIs
- Coordinate cross-functional efforts across Solution Engineering, Pricing, Product, Legal, and Growth Strategy teams
- Create and deliver customized materials including financial models, presentations, and commercial agreements
- Generate qualified pipeline through multi-channel outreach using Salesforce, Outreach, LinkedIn, ChatGPT, SimilarWeb, and BDR support
- Achieve and exceed weekly/monthly KPIs including calls, meaningful connections, qualified opportunities, pipeline development, and closed deals
- Help shape and build a growing sales organization
Requirements:
- Bachelor's degree or equivalent work experience
- 5+ years of experience in sales (closing), consulting, or account management with a track record of executing complex projects
- Experience selling to the Retail industry and/or experience with Payments, POS, Retail tech, Martech, or API-driven technologies
- Curious, entrepreneurial individual with grit and analytical prowess with strong bias toward action
- Proven ability to build and manage multiple stakeholder relationships
- Excellent negotiation, written, and verbal communication skills
- Strong team player excited to work cross-functionally
- Outbound lead sourcing experience (60-70% self-generated pipeline)
- Flexibility to travel as needed
- Located in Bay Area and willing to come into office 3 days per week
