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Account Director, Western US

Via Transportation - Los Angeles, CA, USA - In-office - posted 2026-07-21

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Salary: USD 160,000 - 200,000 / annual

Via Transportation is a leading transportation technology platform that powers modern public transit systems globally. The company partners with hundreds of cities and transit agencies to transform antiquated transportation networks into smart, data-driven digital systems that improve access to jobs, healthcare, and education. As Account Director for the Western US, you will serve as the primary strategic relationship owner for a portfolio of complex, high-value transit agency partners. You'll act as a trusted advisor to senior city and agency leadership, translating their operational and community needs into revenue opportunities and service expansions. Key responsibilities include: - Owning a portfolio of strategic partner relationships and serving as the executive point of contact - Acting as a strategic peer and consultant to senior agency leadership - Building long-term partnerships focused on service growth and revenue generation - Leveraging service performance data to guide strategic decisions on quality, efficiency, and expansion - Leading complex, multi-year contract renewals and service expansion negotiations with high-stakes stakeholders - Championing new products internally and advocating for partners to expand service scope You bring 10+ years of client-facing experience with a proven track record of independently owning and growing strategic accounts at senior levels. You are quantitatively inclined, data-savvy, and comfortable using complex datasets to influence decisions. You excel in politically sensitive, complex situations, turning them into opportunities to deepen trust. You are a self-starter with strong judgment and presence who raises the quality of work and people around you. Compensation: $160,000–$200,000 base salary, plus equity and variable pay. Benefits include comprehensive health coverage, 401(k) match, fully paid parental leave, wellness perks, and 20 days PTO.

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