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TRM Labs is an AI-powered intelligence platform helping public and private sector agencies investigate and disrupt crime. This Account Director role focuses on building and scaling TRM's private sector business across the DACH region (Germany, Austria, Switzerland), targeting banks, payment providers, crypto natives, and fintechs.
You will own the Private Sector business in DACH, with a foundation of existing customers to grow and significant opportunity to build new accounts. Key responsibilities include:
- Opening new private sector accounts across DACH by building effective networks and delivering TRM's services to leading organizations in the region.
- Winning a mix of high-velocity and strategic engagements by converting AML and fraud pain points into clear business cases, using AI-drafted account plans and proposals.
- Building a 3x qualified pipeline each quarter through targeted campaigns with AI-assisted segmentation and local-language messaging, measuring conversion rates.
- Deciding how TRM enters each market (direct selling, resellers, regional partners) backed by AI-assisted account data analysis.
- Growing strategic existing customer engagements through renewals, upsells, and new use cases.
- Bringing customer and regulatory insights back to Product and Marketing to inform regional product development.
The role emphasizes AI fluency as a baseline expectation—you will use AI to accelerate prospecting, account planning, call preparation, and forecasting. TRM operates at high velocity with distributed teams across UK and CET time zones, occasional US calls, and core hours overlapping CET. You will have weekly 1:1s with your manager, team calls, pipeline calls, and forecast calls.
TRM is a Series C company with $220M in funding, backed by Goldman Sachs, Bessemer, Y Combinator, and Thoma Bravo. Headquartered in San Francisco with hubs in Los Angeles, New York, Washington D.C., London, and Singapore, TRM operates as a distributed-first company focused on building a safer world through AI-powered intelligence.
REQUIREMENTS:
- 5+ years selling SaaS or data products into banks, payment firms, crypto, or fintechs in DACH, OR 4+ years with deep AML and financial crime expertise, plus experience using AI tools to research and prioritize accounts.
- Proven record of closing a mixture of quick deal cycle and strategic longer-term, higher-value engagements while meeting quota, with AI-supported forecasting and pipeline reviews.
- Working knowledge of regional AML and sanctions frameworks and how compliance, risk, and procurement teams buy.
- Hands-on use of AI for prospecting, account planning, and call preparation, with clear examples of time or revenue gained.
- Experience building pipeline in a new territory, forming human lead networks and AI-assisted tools to test and measure what works.
- Credible, clear communication with senior compliance and risk executives, in person and virtually, including AI-assisted preparation for each meeting.
- Fluent German and English; French and additional relevant languages a bonus.
- Based in Germany with willingness to travel regularly across the region.