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Salary: USD 140,000 - 165,000 / annual
Hadrian is building autonomous factories to reindustrialize America by combining AI, advanced software, robotics, and full-stack manufacturing for aerospace and defense companies. The company has raised $1.37B in Series D funding at a $7.87B valuation and is rapidly expanding its manufacturing footprint across multiple locations.
As Workplace Operations Manager, you will establish and lead the workplace services function across Hadrian's growing footprint. This is a critical operational role that requires systems-level thinking, speed, and the ability to create structure during aggressive scaling.
Key responsibilities include:
**Vendor & Service Management:** Own day-to-day relationships with janitorial, reception, food & beverage, pantry, waste management, and other outsourced service partners. Set clear scopes of work and service-level expectations, enforce them through regular check-ins and performance reviews, and serve as the escalation point for service issues.
**Workplace Experience & Daily Operations:** Ensure spaces are clean, stocked, staffed, and guest-ready. Oversee catering, pantry stocking, and F&B programs. Manage front-of-house reception and visitor experience. Own waste, recycling, and compost programs.
**Budget, Standards & Performance:** Track service budgets, review and approve vendor invoices, build metrics on cost/quality/satisfaction, and create repeatable playbooks and SOPs. Partner cross-functionally with the Director of Workplace Services, People, EHS, and Security.
**Office Fitouts & FF&E:** Represent Workplace Services in design and construction meetings with architects and contractors. Drive furniture, fixtures & equipment selection and installation. Manage delivery scheduling and on-site logistics. Track FF&E registers, installation schedules, and punch lists. Ensure day-one readiness of spaces. Create, track, and reconcile purchase orders.
**Requirements:**
- 5+ years in workplace services, facilities, hospitality, or operations with day-to-day oversight of outsourced services
- Proven track record holding service providers (janitorial, F&B, reception, waste, etc.) accountable to scopes and SLAs
- Experience with service budgets, PO creation/reconciliation, and invoice review
- 2+ years leading teams and/or managing vendor performance
- Comfort in design/construction meetings and coordinating FF&E through installation; ability to read construction drawings a plus
- Proficiency with MS 365 (Excel) and work-order/CMMS or ticketing platforms
- Strong communication, organization, and ability to juggle competing priorities
**Differentiators:** Experience building workplace or vendor programs from zero and scaling across multi-site footprints. Ability to deliver white-glove executive experiences while being comfortable on active manufacturing floors. Mission-driven approach to aerospace/defense manufacturing with confidentiality and security awareness.
ITAR Requirement: Must be a U.S. citizen or national, lawful permanent resident, or eligible to obtain required authorizations from the U.S. Department of State.
