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incident.io is an AI-powered software reliability platform used by engineering teams at Netflix, Etsy, and 2,000+ companies to manage downtime and incidents. The company has raised $96 million from Index Ventures, Insight Partners, and Point Nine and is in Series B growth mode.
You will own the EMEA revenue engine, taking it from early traction to sustained scale. This is a hands-on VP role where you directly lead the EMEA sales organization across Commercial, Mid-Market, and Enterprise segments. You will be responsible for new business revenue and net retention, building and scaling the sales team, setting hiring and performance standards, designing territories, and coaching your leaders and individual contributors.
Day-to-day responsibilities include:
- Owning the EMEA revenue number and leading the regional sales org directly
- Participating actively in deals, running executive-level conversations with CTOs, CIOs, and CISOs
- Inspecting and coaching pipeline personally, carrying deals that require your involvement
- Driving operational excellence across pipeline reviews, forecast calls, QBRs, recruiting, enablement, and fiscal planning
- Partnering with in-region Customer Success, Solutions Engineering, BDR, and expansion teams
- Working closely with founders, COO, CMO, VP Finance, RevOps, and Product leadership
- Contributing to company-wide planning and helping shape global growth trajectory
- Setting cultural tone in London: maintaining high performance bar while building a culture people want to be part of
- Developing and implementing AI-driven GTM strategies across prospecting, research, qualification, forecasting, and closing
You will be based in or around London with travel across EMEA and occasional US visits.
REQUIREMENTS:
- Based in or around London, willing to travel across EMEA and occasionally to the US
- Track record building an EMEA revenue engine from roughly $XXM to $XXXM at a high-growth B2B software company
- Experience building and scaling sales teams across Commercial, Mid-Market, and Enterprise segments
- Hands-on approach: still get into deals, run discovery, coach live calls, hold point of view on product
- Understanding of technical sales with track record selling to CTOs, CIOs, CISOs
- Real point of view on leveraging AI in GTM, grounded in actual rollouts rather than theory
- Ability to maintain high performance bar while building aligned culture; exceptional recruiter who attracts and retains A-players
- Strong trust-building across Engineering, Product, and company leadership
- Operational excellence with bias for clarity, measurement, and predictable execution
BONUS:
- Experience scaling footprint into other European markets (France, DACH, Nordics)
- VP of EMEA Sales experience at high-growth SaaS company scaling from $XXM to $XXXM+
- Senior regional leadership at $10B+ B2B software company with material revenue responsibility
- Experience selling to engineering and SRE buyers in reliability, observability, monitoring, or DevOps space
- Early channel and alliances go-to-market experience
- Ability to lead cross-cultural teams across Europe
