SlipstreamJobs tracks this role from the company's public career site. Apply directly on the employer's site.
Dandy is transforming the dental industry through technology, building an operating system for dental practices globally. As a Virtual Trainer, you will be essential to delivering world-class onboarding experiences for new dental practices adopting Dandy's digital solutions.
You will lead new practices through engaging training sessions—both virtual and in-person—to build confidence and excitement around digital dentistry. You'll guide clinicians and their teams through Dandy's onboarding program, helping them ramp up quickly and effectively. Your responsibilities include delivering tailored training sessions that accommodate different learning styles, demonstrating best practices in intraoral scanning and digital workflows, and offering hands-on coaching during live sessions. You'll build clinical credibility and trust that drives early adoption and measurable outcomes.
Beyond initial onboarding, you'll serve as a trusted coach post-launch, helping practices refine workflows and overcome adoption barriers. You'll monitor early scan quality, deliver constructive feedback to drive technique improvement, and identify gaps in product usage to offer targeted follow-up. You'll conduct First Case Monitoring sessions to reinforce best practices and ensure order success. Collaboration with Customer Success, Product, and Support teams is key to sharing insights and improving the overall customer journey. You'll recognize early wins and celebrate progress to build practice confidence and momentum.
This role includes up to 20% travel for in-practice training and support.
REQUIREMENTS:
- Experience training on digital dental platforms or clinical technologies in a practice environment (iTero or Trios strongly preferred)
- Hands-on knowledge of intraoral scanning and digital dental workflows
- Excellent teaching and facilitation skills—able to simplify technical concepts and drive behavioral change
- Clear, confident communicator with outstanding virtual presentation and interpersonal skills
- Customer-first mindset—empathetic, patient, and skilled at building trust remotely
- Highly organized and accountable, with a track record of owning outcomes and follow-through
- Quick learner, tech-savvy, and adaptable in fast-paced environments
- Organized and efficient in managing multiple trainings, follow-ups, and customer touchpoints
- Persuasive and supportive coach, skilled in encouraging behavior change and driving adoption
