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Bybit, a leading global cryptocurrency exchange and digital financial platform founded in 2018, is seeking a VIP Relationship Manager to join its Korea region team. You will serve as the primary point of contact for a portfolio of global VIP clients, driving client acquisition, relationship management, and business success in the region.
Key responsibilities include:
- Perform client acquisition and manage a portfolio of global VIP clients
- Build and expand relationships with existing clients through frequent, sustained communication
- Develop customer service processes, systems, and management rules while tracking key customer status
- Analyze client behavior, identify unspoken needs, and prepare key customer analysis reports
- Liaise with cross-functional stakeholders to deliver optimal service solutions and experiences
Bybit serves over 80 million users across 200+ countries and regions, offering a seamless ecosystem spanning trading, payments, wealth management, custody, institutional services, and Web3. The company is recognized as one of the most trusted and transparent platforms in the digital asset industry.
Requirements:
- Existing client portfolio including institutional clients, high net-worth individuals, private bank customers, brokers, futures institutions, or commercial banks
- Experience working in trading platforms or exchanges (highly advantageous)
- Prior experience in sales and client services with international financial background in banking, investments, or related fields (preferred)
- Strong communication and written skills
- Ability to work under pressure and tight deadlines with strong multi-tasking capabilities
- Enthusiasm for the crypto industry with knowledge of latest trends and innovations
