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Kaseya is the leading provider of AI-powered IT management and cybersecurity software serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Backed by Insight Partners, the company has experienced sustained double-digit growth, supports customers in over 20 countries, and manages over 15 million endpoints globally.
This is a hands-on VP role reporting to the SVP, Growth & Product Strategy. You will personally drive Kaseya's product strategy work at the intersection of customer insight, product strategy, market opportunity, competitive positioning, and go-to-market execution. The role operates within the CTO's organization and is responsible for sharpening where the company plays, how it wins, and translating customer-backed insight into Product, Go-To-Market, and revenue outcomes.
Key Responsibilities:
• Develop customer-backed growth strategy by drawing on direct engagement with MSP and Direct IT customers, field leaders, research, NPS data, win/loss analysis, and market signals to build a clear view of customer needs, buying behavior, pain points, churn drivers, and expansion opportunities.
• Frame the highest-value strategic questions by bringing structure to ambiguous business problems, defining the real decision, building hypotheses, identifying what evidence matters, and landing clear recommendations in compelling narratives that senior leaders can act on quickly.
• Translate insight into strategy and execution by converting customer, product, market, and competitive insight into practical strategies that support near-term ARR growth while shaping Kaseya's three-year strategic direction.
• Partner across the organization and with senior stakeholders, collaborating with teams and leaders across Product, GTM, Customer Success, Finance, and Operations with fact-based analysis and clear narratives.
• Build and scale the capability by doing the work directly—analysis, customer engagement, recommendations—and progressively building the people, processes, and operating model needed to turn Product Strategy into a durable, scaled function.
The decisions this role informs—where to invest, which segments to win, how to price and position—shape a meaningful share of Kaseya's growth. This is a seat with real leverage on the company's trajectory and a proven path toward senior Product or Go-To-Market leadership.
Requirements:
• 12+ years of experience in product strategy, product management, strategy consulting, corporate strategy, or a comparable senior strategic or operating leadership role, with a track record of owning ambiguous, high-stakes problems end to end.
• Demonstrated ability to develop customer-backed strategy and translate it into product priorities, GTM choices, customer segmentation, revenue opportunities, and investment decisions.
• Proven capability to create a repeatable approach for customer-backed strategy and product work that matures into a durable Product Strategy operating model and team.
• Skill in balancing speed with rigor, delivering useful recommendations quickly while continuing to sharpen the answer as additional evidence emerges.
