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ElevenLabs is an AI research and product company that has raised $781M in funding with a $22B valuation. The company serves millions of users and thousands of businesses, including Deutsche Telekom and Meta, with three main platforms: ElevenAgents (voice and chat agents at scale), ElevenCreative (speech, music, image, and video generation across 70+ languages), and ElevenAPI (AI audio foundational models).
You will own how ElevenLabs goes to market by vertical, shifting from a horizontal motion to a vertical-led strategy. You'll go deep on each top vertical—understanding the buyer, use cases, competitive landscape, and winning strategies—and turn that into a repeatable playbook for launching and scaling each one.
As part of the Revenue Operations team, you'll sit at the center of the vertical GTM motion, working with Product Marketing, Forward Deployed Engineering, Product, and Sales leadership to define each vertical's strategy, surface product gaps, and drive cross-functional alignment.
Key responsibilities:
- Conduct vertical deep dives: market sizing, ICP and persona definition, buying process, priority use cases, competitive positioning, and win analysis
- Run end-to-end vertical launches from strategy and segmentation through enablement, pipeline targets, and post-launch performance reviews
- Drive cross-functional alignment across PMM, FDE, Product, Sales, and Marketing on vertical priorities, owners, and timelines
- Translate field signal into prioritized, evidence-backed product requirements (integrations, compliance, features, workflows)
- Define and track metrics that matter for each vertical (pipeline, win rate, ACV, sales cycle, product adoption); build dashboards and use insights to decide where to double down or pull back
- Serve as a trusted advisor to Sales and GTM leadership on vertical investment priorities with clear recommendations and regular performance reporting
ElevenLabs operates with a high-velocity, impact-driven culture emphasizing rapid experimentation, lean autonomous teams, minimal bureaucracy, and AI-first thinking. The company prioritizes talent over location and offers professional development stipends, annual social travel budgets, company offsites, and co-working stipends for remote employees.
Requirements:
- 4+ years in Sales Strategy & Operations or GTM strategy, ideally with experience building or launching a vertical GTM motion
- Proven track record of taking ambiguous strategic questions to structured answers and driving execution across teams
- Deep curiosity about industries and how different buyers (healthcare, financial services, retail, etc.) operate and what they need
- Strong analytical skills with proven expertise in SQL and data visualization using BI tools (e.g., Sigma)
- Excellent communication and influence skills; ability to align Product, Marketing, and Sales leaders without direct authority
- Highly adaptable with proactive problem-solving approach and comfort operating in fast-moving, undefined spaces
- Strong coachability and willingness to learn and adapt to new challenges
