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inDrive is seeking a Travel & Operations Services Specialist to independently manage multiple operational areas and create a comfortable working environment for employees.
Key Responsibilities:
Facilities & Workplace Management: Stock and coordinate office supplies; manage inventory of consumables; handle incoming/outgoing correspondence (receiving, registering, tracking, storing, sending documents and parcels); monitor quality of external contractors (cleaning, maintenance, repairs) and ensure SLA compliance; support desk and meeting room booking systems; organize coffee points and catering.
Travel Support: Process employee travel requests and verify compliance with corporate travel policy; liaise with travel agencies on flight, accommodation, transfers, and visa support; resolve issues and emergencies during business trips.
Procurement & Admin Support: Manage procurement by sourcing suppliers, requesting quotes, monitoring delivery timelines, and concluding contracts; liaise with accounting on document collection, verification, and payment preparation; participate in fixed asset and office equipment inventory; provide technical support for tenders.
Operations & Onboarding Support: Participate in employee onboarding/offboarding by preparing workstations and coordinating with IT and HR on equipment and access; participate in employee satisfaction surveys and aggregate feedback.
You will play a key role in ensuring smooth day-to-day operations and supporting the business travel process.
Requirements:
Education: Higher or incomplete higher education in management, business administration, or related fields.
Experience: 1–3 years in administrative support, contract administration, office management, or travel support.
Skills: Understanding of procurement and document management processes (contract control, primary documentation collection, invoice payment); experience with task tracking/service desk systems; confident PC user (MS Office, Google Workspace).
Languages: Fluent Russian (spoken and written); English at Intermediate (B1) level or above for business correspondence; Kazakh knowledge is a plus.
Personal Qualities: High responsibility, adaptability, and attention to detail; ability to manage multiple diverse areas in parallel; independence in decision-making within scope; strong business communication skills.
Nice to Have: Experience with specialized systems for business travel organization or office space management.
