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Salary: USD 180,000 - 200,000 / annual
Mirum Pharmaceuticals, a biopharmaceutical company focused on rare diseases, is seeking a Therapeutic Account Manager (TAM) for the Liver portfolio based in Baltimore, MD. This role combines strategic account management with clinical expertise to drive business performance and patient impact across an assigned territory.
The TAM will develop deep clinical and account expertise in rare cholestatic liver diseases and Mirum's Liver portfolio, identifying and prioritizing high-opportunity customers, accounts, and referral networks. You will execute customized account plans that advance disease awareness, appropriate patient identification, treatment consideration, initiation, and persistence in accordance with approved indications.
Key responsibilities include:
**Territory Strategy & Business Performance:** Develop and execute focused territory business plans aligned with national and regional priorities. Use performance data, customer insights, and market intelligence to identify opportunities and adjust strategy. Maintain accurate customer records, forecasts, and administrative documentation.
**Strategic Account Management:** Identify and develop high-opportunity accounts across pediatric and adult hepatology and gastroenterology. Create customized account plans reflecting local patient journeys, key stakeholders, and referral patterns. Build trusted relationships with physicians, advanced practice providers, nurses, pharmacists, and care team members.
**Clinical Aptitude & Customer Engagement:** Develop deep knowledge of rare cholestatic liver disease, diagnostic pathways, clinical data, product profiles, and the competitive landscape. Communicate complex scientific information clearly and credibly, tailored to each healthcare professional's needs. Engage as a clinically credible peer using insight-led and challenger-style selling.
**Influence & Impact:** Help customers recognize gaps in disease awareness and patient identification. Use emotional intelligence and thoughtful questioning to build trust with change-resistant professionals. Influence multiple stakeholders without authority while balancing persistence with empathy.
**Cross-Functional Collaboration:** Build productive partnerships with Medical Affairs, Market Access, Patient Services, Marketing, and Analytics. Capture and communicate timely field insights that inform strategy and execution priorities.
**Entrepreneurial Drive:** Operate with high ownership and self-motivation in a rapidly evolving rare disease environment. Maintain sustained performance through pressure and uncertainty, demonstrating curiosity and commitment to continuous learning.
**REQUIREMENTS:**
- Bachelor's degree required; advanced degree preferred
- 5+ years of progressive sales experience in pharmaceutical or biotechnology industry
- Demonstrated track record of consistently delivering business results in complex specialty, rare disease, or orphan drug markets
- Rare disease experience highly preferred; hepatology, gastroenterology, or pediatric specialty care experience highly desirable
- Strong clinical aptitude with ability to learn and communicate complex disease-state and clinical data
- Experience with account-based selling across health systems, centers of excellence, and multidisciplinary care teams
- Demonstrated ability to use insight-led or challenger-style selling to influence behavior and advance customer decision-making
- Working knowledge of access, reimbursement dynamics, and patient support pathways in rare disease markets
- Strong business acumen and ability to interpret performance data and develop territory strategies
- Exceptional interpersonal skills, emotional intelligence, communication, and presentation abilities
- Proven self-motivation, resourcefulness, resilience, and ability to work independently in fast-moving environments
- Demonstrated success partnering cross-functionally with Medical Affairs, Market Access, and other functions
- Commitment to ethical conduct, compliance, and approved promotional practices
- Valid driver's license and ability to travel up to 70%, including frequent overnight travel
