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ServiceNow is seeking an Associate Enterprise Account Executive to drive new business sales revenue from a SaaS license model in the Tokyo market. You will develop relationships with C-suite personas (CFO, CIO, COO, CDO) across all product lines, oversee client relationship mapping to orchestrate account strategy across a virtual team of Solutions Consultants, Solutions Specialists, Success resources, Partners, and Marketing. You will serve as a trusted advisor to customers, understanding their business needs and advising on how ServiceNow can support their IT roadmap. You will identify and bring in the right specialist and support resources at the right time to advance deals.
This role involves account planning, territory planning, prospect research, business development strategy execution, and field-based sales activities within a defined set of prospects, territories, or verticals. You will be expected to produce new business revenue, negotiate deals, maintain healthy C-level relationships, and achieve sales targets in a "win as a team" environment.
ServiceNow is a global market leader with an intelligent cloud-based platform connecting people, systems, and processes. The company serves over 8,100 customers, including 85% of the Fortune 500, and is headquartered in San Diego, California.
REQUIREMENTS:
- 5+ years of sales experience within software or solutions sales organizations
- Experience leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving (including AI-powered tools, workflow automation, AI-driven insights, or exploring AI's potential impact)
- Experience establishing trusted relationships with current and prospective clients and other teams
- Proven track record producing new business, negotiating deals, and maintaining healthy C-level relationships
- Experience achieving sales targets
- Ability to understand the broader picture and ServiceNow's IT plans
- Experience promoting a customer success focus in a collaborative "win as a team" environment
- Willingness to travel up to 50%
