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Salary: USD 130,000 - 144,000 / annual
ChowNow is a leading off-premise restaurant technology platform that helps independent restaurants own their digital dining experience. The company powers branded websites, mobile apps, online ordering, menu management, delivery consolidation, and targeted marketing—enabling restaurants to avoid third-party delivery app fees and build direct customer relationships. ChowNow processes $1B+ in gross food sales annually and has saved restaurant partners over $700M in commission fees.
As Territory Sales Manager for the Cleveland region, you will drive revenue generation through full-cycle, outside field sales. You will qualify and convert leads into opportunities, manage your sales pipeline, and build a book of business from partner referrals and inbound leads while developing outbound prospecting strategies. The role requires regular in-person engagement with independent restaurant owners—approximately 60% travel (3 days per week) throughout your assigned territory, with a target of 45+ restaurant drop-ins weekly by day 90.
You will collaborate with peers and your manager to master ChowNow's Value Selling methodology, positioning yourself as a thought leader in restaurant technology. Success means helping restaurateurs understand how ChowNow solves their business challenges. You will own relationship management, lead nurturing, and referral network building. The role reports to a Sales Leader with no direct reports.
Within 30 days, you'll complete onboarding (Ramp Camp), learn customer needs and product differentiation, run product demos, and develop your territory prospecting plan. By 60 days, you'll drive full-cycle deals, manage your SFDC pipeline and KPIs, and hit quota. By 90 days, you'll contribute to team strategy, audit your pipeline with coaching, share best practices, and consistently exceed targets.
The position requires a valid driver's license, acceptable driving record, and reliable insured vehicle.
REQUIREMENTS:
- 3+ years of consistent over-achievement in outside/field sales
- Genuine curiosity about people, local restaurants, and food trends
- Ability to build lasting relationships and develop referral-based business
- Market expertise: knowledge of competitors, industry trends, buyer decision-making
- Coachable, willing to master your craft and implement feedback
- Fast learner for process and technology (SFDC proficiency expected)
- Thrives in fast-paced, competitive sales culture with frequent change
- Work-hard, stay-positive mentality with adaptability
