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Diligent is seeking a Technical Solutions Engineer to support complex enterprise pre-sales engagements in governance, risk, and compliance (GRC) solutions. You will design, prototype, and demonstrate tailored GRC solutions that translate sophisticated customer requirements into compelling technical narratives, working closely with Sales, Customer Success, Product, and Professional Services teams.
Key responsibilities include:
**Pre-Sales Technical Execution**
Partner with Sales and Solutions teams to support mid-market and enterprise GRC opportunities. Own the technical pre-sales win for assigned deals, including solution validation, design, and risk mitigation. Design and deliver tailored demos, technical deep dives, and proof-of-concepts (POCs).
**Solution Prototyping & Automation**
Build demo prototypes, automation scripts, and integration examples using Python. Develop solutions and workflows to demonstrate data ingestion and transformation, API-based integrations, and process automation and orchestration. Leverage REST APIs to integrate Diligent with third-party enterprise systems. Apply AI to solution delivery.
**Technical Storytelling**
Translate complex GRC use cases into clear, value-driven technical narratives. Prepare demo assets, technical diagrams, and supporting materials for customer engagements. Confidently present to technical, business, and executive stakeholders.
**Cross-Functional Collaboration**
Work closely with Product Management to stay current on new capabilities and roadmap, and provide structured feedback from customer engagements. Collaborate with Marketing on webinars, conferences, and thought-leadership initiatives. Support internal enablement by sharing reusable demo assets and technical patterns.
The role operates on a hybrid model with 50% office-based work required in London. Visa sponsorship is not available; you must be eligible to work in the UK.
**Requirements**
- 3+ years of experience in a customer-facing technical role within B2B SaaS or enterprise software (Pre-Sales Engineering, Technical Consulting, Solutions Architecture, Software Implementation, or Integration)
- Strong proficiency in Python, including experience with REST APIs, data handling and transformation, and automation scripts and tooling
- Familiarity with common Python libraries such as Pandas and Requests
- Exposure to workflow automation platforms, data pipelines and ETL processes, security tooling, and either audit or compliance tooling
- Experience building demo environments or reusable technical tools
- Experience supporting enterprise or regulated customers
- Comfortable engaging with senior stakeholders and complex buying committees
- Proven ability to balance technical depth with business value articulation
- Curious, proactive, and comfortable operating in fast-moving environments
**Preferred Experience**
- Experience working within a Governance, Risk, Compliance, Audit environment
- Experience with GRC platforms, regulated industries, or enterprise data workflows
