SlipstreamJobs tracks this role from the company's public career site. Apply directly on the employer's site.
Engineered Intelligence is a utility infrastructure technology company headquartered in Calgary with offices in Toronto and expanding US locations. The company provides software and services to North America's electric utilities for managing physical grid assets and optimizing intervention and investment decisions through digital network modeling, statistics, reliability engineering, and machine learning.
The Technical Sales Engineer role is primarily focused on sales activities while serving as the external-facing subject matter expert for the platform and utilities industry. You will report to the Head of Growth and be a key contributor to driving the revenue pipeline and managing client relationships.
Key Responsibilities:
Pre-Sales Activities: Participate in the full sales cycle from discovery through deployment, sustainment, and renewals. Create and conduct tailored product demonstrations for the energy and utilities market. Develop and present compelling use cases for asset performance management and decision analysis. Collaborate with clients to understand technical and business requirements.
Technical Expertise: Provide technical input to proposals, RFPs, and marketing collateral. Troubleshoot and resolve technical questions during sales. Stay current on industry standards and company software products.
Sales Enablement: Craft compelling sales pitches by aligning technical solutions to business needs. Partner with account executives to strategize on target accounts and sales approaches.
Customer Onboarding and Success: Collaborate with implementation teams for smooth transitions from sales to deployment. Provide initial technical training to new customers.
Market Insights: Research and analyze customer pain points in energy and utilities, focusing on asset performance and decision-making challenges. Communicate market trends and competitor insights to product development teams.
Relationship Building: Foster trust with technical stakeholders including asset/maintenance engineers, system planners, procurement teams, and executive leadership. Maintain post-sale relationships to identify upselling and cross-selling opportunities.
Solution Development: Provide feedback to internal product and delivery teams based on client comments and industry trends. Create processes to streamline internal and external workflows.
Travel Expectation: Approximately 30-50% annual travel for on-site customer meetings, conferences, speaking engagements, networking, and internal events. Ideally based in Toronto but open to candidates in Eastern Canada/USA within 60 minutes of a major international airport.
Requirements:
- Expertise in B2B enterprise software with a focus on technical selling
- Hands-on experience in one or more core programming languages (Python, JavaScript, C++, C#, Java, Rust, R, etc.) with ability to discuss previous projects and contributions; intermediate experience minimum
- Demonstrated ability to learn and employ new complex skills quickly and effectively
- Strong knowledge of energy and utilities industries, especially asset performance management and decision analytics; experience in heavily regulated industries is a plus
- Ability to communicate complex technical concepts to both technical and non-technical audiences
- Problem-solving mindset with focus on aligning technical solutions to business outcomes
- Exceptional self-directed research skills
- Proficiency in CRM platforms, data analysis software, and relevant technical software (APM, GIS, ERP platforms, simulation tools)
- Bachelor's degree in a technical specialization (applied sciences, engineering)
- Team player with ability to operate independently and take initiative
- Experience in customer-facing sales roles (B2B preferred)
