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Salary: USD 76,000 - 85,000 / annual
Ibotta, a leading performance marketing platform (NYSE: IBTA) headquartered in Denver, is seeking a Technical Sales Enablement Specialist to join the Sales Enablement team. This hybrid role (3 days/week in office: Tue-Thu) will support the Revenue team, specifically Account Coordinators, Campaign Operations Associates, and related hybrid processes, with potential to expand across other business lines.
You will be responsible for designing and delivering comprehensive learning solutions that translate business needs into targeted skill development programs. Key responsibilities include:
- Collaborate with sales enablement leadership and cross-functional stakeholders (Product Marketing, Product Management, Ad Ops, Client Partnerships) to identify skill gaps and process improvement opportunities.
- Design and deliver customized training for new-hire onboarding, cross-training, and continuous education, managing the full training cycle from needs assessment through effectiveness measurement.
- Build and maintain a centralized knowledge base of training curricula, technical documentation, system walkthroughs, and job aids for various workflows.
- Create dynamic digital content, self-paced learning modules, and slide decks using instructional design best practices.
- Develop targeted micro-trainings for new system releases, platform UI changes, and seasonal campaign workflows.
- Partner with product and operations teams to translate new product releases and platform capabilities into clear, timely documentation and training materials for seamless adoption.
- Research and recommend innovative training content and delivery methods to leadership.
- Facilitate engaging live training sessions and coach individuals during onboarding.
Ibotta is a performance marketing platform enabling brands to deliver digital promotions to over 200 million consumers through the Ibotta Performance Network (IPN). The company has generated over $1.8 billion in consumer earnings since 2012 and is recognized as a top place to work.
REQUIREMENTS:
- 3+ years of experience in technical enablement, operational training, instructional design, or technical writing within a B2B SaaS, MarTech, or media execution environment.
- Experience in Account Coordinator, Campaign Operations Associate, or related Business Operations roles is preferred.
- Genuine passion for adult learning theory and using feedback to drive performance improvement.
- Proven problem-solving skills with ability to connect business needs to learning opportunities.
- Exceptional written and verbal communication skills; proven ability to lead engaging live training sessions and present complex workflows simply.
- Self-directed and results-driven with ability to manage multiple priorities in a dynamic environment.
- Deep proficiency in Salesforce (required).
- Familiarity with Articulate Rise, Workday Learning, and call recording/role-playing platforms is highly preferred.
- Proven ability to translate complex systems, multi-step workflows, and product updates into clear documentation, job aids, and visual guides.
- Demonstrated technical writing skills to distill intricate platform rules and operational processes into core materials.
- Must be currently authorized to work in the United States on a full-time basis.
- Candidates must live in the United States; relocation bonus offered for those relocating to Denver.
