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Salary: USD 140,000 - 175,000 / annual
Shift5 is an observability platform for onboard operational technology (OT) systems, specializing in cybersecurity, predictive maintenance, and compliance for defense vehicles and commercial aviation. The company helps fleets run smarter and safer by democratizing access to onboard OT data.
You will serve as a critical bridge between Program leadership and core Engineering teams, translating high-level program priorities into actionable, well-sequenced engineering plans. Reporting within Engineering Operations, you will manage cross-functional execution across hardware, software, firmware, platform, and systems teams, ensuring complex program commitments and milestones are met. You will work closely with engineering managers, technical leads, and product teams, operating onsite as needed alongside technical and customer-facing teams to support product deployment, adoption, and fleet health.
Key responsibilities include:
- Coordinate execution across hardware, software, firmware, platform, and systems teams to translate program priorities, milestones, and requirements into actionable engineering plans
- Track milestones, dependencies, risks, and resource constraints using Jira, Confluence, and custom dashboards; proactively identify, manage, and escalate execution risks
- Facilitate cross-functional planning sessions, status reviews, and alignment meetings with engineering managers, TPMs, and program leadership
- Manage and prioritize incoming requests from customers, internal users, and field teams, balancing responsiveness with engineering capacity and strategic priorities
- Partner with Engineering and Operations teams to build feedback loops and continuously improve internal products, tooling, capacity planning, and reporting workflows
- Work onsite alongside technical and customer-facing teams as needed to support product deployment, implementation, adoption, and ongoing operations
Success in this role means maintaining clear, end-to-end visibility into engineering commitments and dependencies; successfully aligning cross-functional teams and driving decisions without direct authority; effectively balancing competing demands with engineering capacity; and establishing seamless feedback loops that continuously improve internal engineering tooling and operational efficiency.
REQUIREMENTS:
Required:
- 4+ years of experience in technical program coordination, engineering operations, project/program management, or a closely related role within cross-functional technical environments
- Strong track record in milestone tracking, dependency management, risk mitigation, resource/capacity planning, and cross-team facilitation
- Proven ability to translate customer/program needs into technical plans, communicate engineering constraints clearly, and drive alignment across teams without direct authority
- Hands-on experience with Jira, Confluence, and other modern program planning, reporting, and collaboration tools
- Highly organized and comfortable navigating ambiguity, with demonstrated empathy for end-users to effectively integrate feedback into engineering decisions
Preferred:
- Experience working with integrated hardware and software systems, aerospace, defense, or other highly complex technical environments
- Experience delivering software or hardware in support of U.S. Government-funded programs
- Active Secret clearance or the ability to obtain a U.S. Government security clearance
