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Salary: USD 99,000 - 130,000 / annual
Anduril Industries is a defense technology company transforming U.S. and allied military capabilities through advanced technology. The Lattice Showcase team delivers immersive demonstrations powered by Sand Table, an internal 3D visualization platform that transforms data into interactive augmented reality environments for government and military leaders.
As a Technical Operations Specialist on the Lattice Showcase team, you will deliver compelling and operationally credible demonstrations showcasing Anduril's technology solving real-world defense challenges. Your work ensures complex, multi-product AR demonstrations run flawlessly for decision-maker audiences, balancing technical precision with seamless execution that builds confidence and trust.
Key responsibilities include:
- Delivering high-impact AR demonstrations of Sand Table technology to government and military stakeholders, ensuring flawless execution in high-stakes environments
- Rapidly diagnosing and troubleshooting technical issues across the full demo stack—including AR hardware, software applications, and network connectivity—often in real-time during live presentations
- Maintaining and preparing demo equipment to deployment-ready standards, including software updates, hardware checks, and pre-demo validation
- Collaborating with software engineering, product, and business development teams to coordinate demo requirements, timelines, and success criteria
- Conducting testing of AR software releases and providing actionable feedback to development teams based on field performance and user experience
- Traveling to conduct demonstrations at client sites (up to 75% travel)
REQUIREMENTS:
- Exceptional communication skills with the ability to provide white-glove customer service to senior government and military officials
- Strong technical troubleshooting abilities with a methodical approach to diagnosing and resolving issues under pressure
- Hands-on networking experience, including troubleshooting connectivity issues and ensuring reliable network performance for demonstration environments
- Meticulous attention to detail and commitment to delivering high-quality, polished demonstrations
- Comfort working independently in dynamic, fast-paced environments, often with minimal on-site support
- Willingness to travel up to 75% of the time
- Must hold an active U.S. Secret security clearance or be eligible to obtain one immediately upon hire
PREFERRED QUALIFICATIONS:
- Familiarity with software development workflows, release processes, and bug tracking systems (Confluence, Jira)
- Hands-on experience with AR/VR technology, including setup, configuration, and troubleshooting of headsets and applications
- Understanding of simulation technology and real-time 3D environments
- Background in technical operations, field service engineering, IT support, or sales engineering roles
- Military experience, particularly in technical or operations roles
- Experience supporting high-stakes demonstrations or presentations for executive or government audiences
