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Legora is an AI-native legal workspace platform trusted by 2,100+ customers across 80+ countries, including major law firms like Cleary Gottlieb, Goodwin, and Linklaters. The company has scaled to $200M+ ARR and operates teams across Europe, North America, and APAC.
As a Technical Delivery Manager based in Seoul, you will lead end-to-end technical implementations for enterprise legal clients, ensuring successful deployment, integration, and adoption of Legora's platform. You'll serve as the primary technical point of contact throughout the customer lifecycle, from kickoff through go-live and post-rollout support.
Key responsibilities include:
- Leading integration projects from inception through go-live, owning technical documentation, test plans, and rollout execution
- Serving as the dedicated technical contact during implementation and early adoption phases, with proactive monitoring and regular stakeholder updates
- Configuring and supporting customer environments including SSO, DMS integrations (iManage, SharePoint, NetDocuments), and API-based connections
- Providing post-rollout technical support for enterprise clients, troubleshooting advanced issues and driving customer satisfaction
- Coordinating across Sales, Engineering, and Customer Success teams to align on requirements and ensure smooth rollouts
- Delivering technical training and guidance to customer teams on configuration, workflows, and best practices
- Feeding implementation insights back to product and engineering to improve future deployments
You'll work in a high-growth, fast-paced environment with a culture that emphasizes ownership, excellence, direct feedback, and collaborative growth. The role requires autonomy and the ability to manage multiple parallel projects while building trusted relationships across customer and internal teams.
REQUIREMENTS:
- Proven experience in technical delivery, implementation, or similar customer-facing technical role
- Strong hands-on experience with SSO, authentication protocols, and enterprise integrations (DMS platforms, APIs)
- Excellent project management skills with a structured, proactive approach to managing multiple parallel projects
- Ability to translate technical concepts clearly for non-technical audiences
- Strong communication skills and ability to build trusted relationships across customer and internal teams
- Comfortable working autonomously in a fast-paced, high-growth environment
