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Quantexa is seeking a Technical Account Partner to serve as a functional expert and trusted advisor for strategic Insurance and Public Sector customers in the Munich or Frankfurt region. This is a hybrid role requiring travel to customer sites as appropriate.
In this position, you will own the account strategy and vision for decision intelligence across entire customer enterprises, working closely with product, delivery, and strategic partners to ensure alignment with customer goals and value realization. You will facilitate discovery sessions to uncover core business challenges and technical needs, collaborate on designing tailored solutions, and demonstrate deep understanding of Quantexa's platform capabilities and real-world applications.
Key responsibilities include:
- Serving as a functional expert in Quantexa's platform with strong understanding of capabilities and applications in Insurance and Public Sector contexts
- Understanding deployment options and decisions at enterprise level, steering customers and internal teams toward optimal solutions
- Owning key executive relationships and ensuring appropriate governance is in place
- Driving platform adoption operationally and ensuring customers renew and expand their use of Quantexa
- Supporting the growth and development of the European Field Engineering Function
- Working across functions to create effective collaboration and drive best practices
- Communicating complex concepts clearly to diverse audiences at all levels
You will be an integral part of the account team for selected strategic customers, defining strategy to enable sustained business value. You'll take ownership of the customer's decision intelligence vision and work to ensure successful project scoping, execution, and value realization.
QUALIFICATIONS & REQUIREMENTS:
Minimum Experience:
- Significant experience in a commercially focused, technical role such as Solution Engineering, Presales, Technical Sales, or Value Consulting
- Significant experience implementing, running, or using data and technology platforms in the Insurance and Public Sector industry
- Experience defining and executing against a long-term vision and roadmap
- Demonstrated credible product and technology expertise in the Insurance and Public Sector industry
- Ability and experience developing and managing relationships at the executive level
- Ability to travel as needed
Preferred Qualifications:
- Fluent in German and English
- German citizenship (for potential security clearances)
Key Competencies:
- Customer Focus: Understanding customer needs, grasping both broader picture and intricate details, effective communication with senior business and technology customers
- Technology Expertise: Understanding of data or specialization in solution domains including data management, financial crime, risk management, fraud detection, or customer intelligence
- Relationship Management: Significant client experience with proven aptitude for fostering executive relationships
- Consultative Approach: Analytical mindset, collaborative nature, experience in consulting roles
- Scaling Teams: Experience working across functions, driving best practices, providing clear customer feedback to internal teams
- Communication: Excellent interpersonal, written, and verbal skills with track record of effective customer engagement
