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Recorded Future is seeking a Korean-speaking Technical Account Manager to drive the technical and strategic success of customer accounts in Korea and the broader ASEAN region. You will own the full customer lifecycle—from onboarding through renewal—working directly with security teams and executives at leading enterprises and government organizations.
In this role, you will develop and execute customer success plans aligned with business and security priorities, providing hands-on technical guidance on platform configuration, integrations, and tuning. You'll lead intelligence advisory engagements covering emerging threats, collection priorities, and customer tradecraft, while conducting technical and executive business reviews that demonstrate customer value and security outcomes.
You will identify account and renewal risks early, partnering with account directors to strengthen retention and uncover expansion opportunities. You'll bring customer feedback to product, intelligence, and data science teams to drive continuous improvement, mentor colleagues on advisory methods, and maintain detailed account records including customer outcomes, sentiment, and action plans for at-risk accounts.
Recorded Future is the world's largest intelligence company, serving over 1,900 clients worldwide including more than 50% of Fortune 100 companies. The platform is trusted by leading enterprises and governments for threat intelligence and security decision-making.
**Requirements:**
- Professional proficiency in Korean (speaking, reading, writing); native fluency strongly preferred
- 5+ years in customer-facing cyber threat intelligence, security operations, or cyber advisory roles within enterprise or vendor environments
- Strong understanding of intelligence tradecraft, operational use cases, and threat landscape; familiarity with Intelligence Lifecycle, MITRE ATT&CK, NIST, Diamond Model, and Cyber Kill Chain
- Experience with intelligence platforms, APIs, data feeds, SIEM/TIP/SOAR integrations, and SaaS architectures
- Proven success in account health, retention, and growth using adoption and integration metrics
- Strong analytical, presentation, and stakeholder management skills; ability to explain technical concepts and business value to security practitioners and executives
- Consultative, proactive, and curious approach; ability to lead complex initiatives across technical and business teams
- Bachelor's degree in cybersecurity, computer science, intelligence studies, or related field; industry certifications such as CISSP, GCTI, or GCIH preferred
