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Claroty is a global leader in cyber-physical systems (CPS) protection, securing critical infrastructure worldwide. As a Technical Account Manager, you will serve as a strategic technical partner to enterprise customers, ensuring successful deployment, adoption, and ongoing value realization from Claroty's platform.
You will bridge the gap between customers and internal teams, driving technical alignment, proactive optimization, and long-term relationship success. This is a high-impact, customer-facing role ideal for a strong networking professional who thrives at the intersection of technology, strategy, and customer engagement.
Key responsibilities include:
- Serving as the primary technical point of contact for assigned enterprise accounts
- Ensuring successful platform deployment and customer adoption
- Driving proactive optimization and identifying expansion opportunities
- Collaborating with sales, engineering, and product teams to address customer needs
- Building and maintaining strong, strategic relationships with key stakeholders
- Providing technical guidance and best practices to customers
- Monitoring customer health and driving value realization metrics
You embody Claroty's core values: People First, Customer Obsession, Strive for Excellence, and Integrity. German language proficiency is required for this role.
