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Claroty is a global leader in cyber-physical systems (CPS) protection, dedicated to securing critical infrastructure. The company is a fast-growing, award-winning team where innovation meets purpose.
As a Technical Account Manager (TAM), you will serve as a strategic technical partner to enterprise customers, ensuring successful deployment, adoption, and ongoing value realization from Claroty's platform. You will bridge the gap between customers and internal teams, driving technical alignment, proactive optimization, and long-term relationship success.
Key responsibilities include:
- Serving as the primary technical point of contact for assigned enterprise accounts
- Ensuring successful platform deployment and customer adoption
- Driving proactive optimization and identifying expansion opportunities
- Collaborating with internal technical and product teams to resolve customer issues
- Building and maintaining long-term strategic relationships with key stakeholders
- Communicating technical concepts to non-technical audiences
This is a high-impact, customer-facing role ideal for a strong networking professional who thrives at the intersection of technology, strategy, and customer engagement.
Core company values: People First, Customer Obsession, Strive for Excellence, and Integrity.
Requirements:
- Fluent German language skills (required for this role)
- Strong technical background or ability to quickly learn complex technical concepts
- Proven experience in customer-facing technical roles or account management
- Excellent communication and relationship-building skills
- Strategic thinking and ability to identify customer needs and opportunities
