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Adyen is a global financial technology platform providing payments, data, and financial products for enterprise customers including Meta, Uber, H&M, and Microsoft.
You will lead and build a team of account managers responsible for growing strategic relationships and payments revenue with Unified Commerce customers. In this role, you will mentor and coach team members on best practices for increasing share of wallet, upselling, cross-selling, and building strong merchant relationships. You will set clear individual and team goals focused on revenue growth, report on performance metrics at an executive level, and create an inspiring, collaborative environment with an open feedback culture.
Key responsibilities include:
- Driving commercial growth by providing strategic consultation to team members on account planning, contract negotiations, product roadmap discussions, and executive engagement
- Setting and tracking revenue-focused goals while reporting performance metrics to leadership
- Coaching team members in strategic account planning, negotiations, and executive relationship management
- Providing strategic and consultative advice to influence the global payments strategy of enterprise companies
- Collaborating cross-functionally to communicate merchant needs and feedback, impacting product innovation and development
- Serving as a thought leader and knowledge resource for the account management team and other departments
- Fostering a positive working environment and maintaining strong relationships with internal and external stakeholders
You are an energetic self-starter with a proven commercial edge, entrepreneurial track record, and partnership advisory focus. You excel at leading time-sensitive, cross-functional initiatives in fast-paced environments. You are an excellent communicator and team player with strong management skills and technical aptitude. You are curious by nature and thrive working on new products and features.
The role is based in the London office. Some domestic and international travel is required.
**Requirements:**
- 3+ years of experience managing teams and building executive-level enterprise relationships
- 7+ years of experience in account management, business development, consulting, or related field
- Experience in enterprise payments and financial services and/or working within retail, food & beverage, or hospitality environments
- Full professional proficiency in English
