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ElevenLabs is a $22B-valued AI research and product company that launched in January 2023 with human-like AI voice models. Today, the company serves millions of users and thousands of businesses including Deutsche Telekom and Meta, backed by investors like Andreessen Horowitz, ICONIQ Growth, and Sequoia.
The Talent Operations team runs the hiring machinery at ElevenLabs—the systems, workflows, and data that enable rapid, high-quality hiring across 200+ open roles in 40+ countries. Ashby is the central ATS platform, and this role is for a hands-on expert who can translate hiring priorities into clean, working setups so recruiters and interviewers focus on candidates, not tools.
You will be the trusted point person for the talent team, ensuring systems work correctly and catching problems early. The role emphasizes automation and AI-driven efficiency to scale the talent function without proportional headcount growth.
Initial time allocation: ~60% Ashby build and administration, ~25% scheduling support and Talent Ops projects, ~15% data and reporting.
Key responsibilities:
- Serve as the primary Ashby expert and troubleshooter for recruiters, interviewers, and hiring managers; create documentation to reduce repetitive questions.
- Build and customize interview plans, stages, feedback forms, and scorecards; update them as roles and processes evolve while maintaining data consistency.
- Own end-to-end job setup: from approved headcount to live, accurate postings across job boards and locations; maintain accuracy through close and archive.
- Ensure ATS data quality including stage mapping, source attribution, rejection/archive reasons, department/team structure, and stale application management.
- Support Talent Ops on process changes, tooling rollouts, and scaling projects; provide interview scheduling support during peak periods.
In the first 6 months, you will audit and standardize interview plans across the company, template common role types to cut setup time, automate manual workflows using AI or integrations, improve interviewer capacity, and own 1-2 Talent Operations projects end-to-end.
ElevenLabs operates with high velocity, minimal bureaucracy, and an AI-first mindset. The company prioritizes impact over job titles and supports professional development through annual discretionary stipends for learning and social travel.
REQUIREMENTS:
- Ashby Power User: Prior hands-on Ashby experience as an active, day-to-day user, including setting up jobs, postings, feedback forms, and interview plans.
- Fast-paced Operations: Experience in recruiting operations or coordination in a fast-moving team.
- Strong data hygiene instincts: Messy data bothers you, and you fix root causes, not just symptoms.
- AI native: Comfortable using AI tools to cut manual work and move faster.
- Clear written communication: Able to explain system changes concisely to hiring managers.
- Timezone: Able to work in United States timezone hours.
BONUS QUALIFICATIONS:
- Strong analytical and reporting skills; confident building reports in Ashby and working with exported data in spreadsheets (pivots, lookups, basic formulas); able to turn numbers into clear narratives.
- Scheduling at scale: Experience with interview scheduling at scale, including complex multi-timezone panels.
- Project management: Organized and able to run projects end-to-end with multiple stakeholders.
