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Lendable is a UK fintech unicorn (700+ employees) on a mission to rebuild consumer finance products—loans, credit cards, and car finance—with modern technology. The company is profitable since 2017, backed by top investors including Balderton Capital and Goldman Sachs, and highly rated by customers (4.9/5 on Trustpilot). They are expanding into the UK and US markets to disrupt legacy banking systems.
You will join as a Talent Acquisition Partner with end-to-end ownership of hiring across the Operations function, including Complaints, Fraud, Financial Crime, and Customer Operations teams. This is a high-volume, always-on hiring role where you'll build scalable recruitment processes while maintaining candidate and hiring manager experience. During quieter periods, you'll support hiring in other areas such as Credit, Growth, and Central Business.
Key responsibilities:
- Own high-volume hiring end-to-end, designing and scaling processes that keep pipelines moving efficiently without compromising experience.
- Partner strategically with leaders, guiding stakeholder conversations and influencing decisions using data, insight, and empathy.
- Adapt processes as the organization scales, managing shifting volume and priorities in a fast-paced environment.
- Leverage AI and automation to streamline hiring workflows and continuously improve how the team operates.
- Think creatively about sourcing, identifying untapped talent channels and pools.
- Use historical data and analytics to forecast pipeline needs and plan strategically.
- Identify bottlenecks and reshape hiring processes to maintain high conversion efficiency at every stage.
The role offers real impact (every hire directly shapes company trajectory), growth opportunities alongside driven teammates, high agency with end-to-end project ownership, a low-ego culture emphasizing humility and transparency, and the best of both worlds—financial stability with startup mentality and autonomy.
Lendable offers flexible working (hybrid roles require three days in-office weekly), private health cover, retirement savings plans, employee referral bonuses, complimentary lunches on in-office days, and sustainable commuting schemes.
Requirements:
- Previous experience hiring for Operations roles or a proven track record managing high-volume recruitment.
- Excellent stakeholder management skills with ability to build strong relationships and push back constructively when needed.
- Data-driven mindset; leverage analytics daily to improve hiring and comfortable reporting on process and outcomes.
- Excellent written and verbal communication; ability to tailor messaging to different audiences, build buy-in, and establish trust across levels.
- Experience adopting AI into everyday workflows.
- Background working in fast-paced, scaling organizations; comfortable flexing to support areas outside core remit.
