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Keeper Security is seeking a Talent Acquisition Operations Specialist to support the systems, reporting, processes, and technology that enable the global talent acquisition team. This is a fully remote position with an option to work hybrid for candidates in the Chicago metro area.
Keeper is one of the fastest-growing cybersecurity software companies, protecting thousands of organizations and millions of people across over 150 countries. The company is recognized in the Gartner Magic Quadrant for Privileged Access Management (PAM) and specializes in zero-knowledge and zero-trust security solutions.
In this role, you will be the operational backbone of the talent acquisition function. You will maintain and administer Keeper's talent acquisition technology stack, including Greenhouse (ATS), integrations, assessment platforms, reporting tools, and workflow automation. Key responsibilities include:
- Maintain Greenhouse data integrity, workflows, configurations, permissions, and process discipline
- Support technology updates, implementations, integrations, and issue resolution in partnership with IT, HR, vendors, and stakeholders
- Research and recommend new tools and technologies to improve recruiter productivity, reporting, automation, and candidate experience
- Create, monitor, and maintain talent acquisition KPIs and metrics supporting team performance and hiring goals
- Prepare and share recurring reports and dashboards for Talent Acquisition, HR, Finance, and leadership
- Analyze recruiting trends, funnel performance, sourcing effectiveness, assessment results, requisition aging, capacity, and hiring progress
- Partner with HR to support ATS and HRIS integrations and workflows
- Reconcile recruiting activity against approved headcount plans, open requisitions, pending starts, and remaining hiring needs
- Support recruiter capacity planning by analyzing workload, requisition volume, pipeline health, and anticipated hiring demand
- Identify process inefficiencies and recommend solutions that improve consistency, efficiency, standardization, and candidate experience
- Create and maintain recruiting processes, documentation, training materials, and knowledge resources
- Provide operational support for talent acquisition system, process, and workflow issues
- Support automation and workflow improvement initiatives using Workato or similar tools
- Participate in special projects and provide recruiting support, including sourcing, applicant review, and full-cycle recruitment as needed
REQUIREMENTS:
- 3+ years of experience in talent acquisition operations, recruiting operations, HR operations, analytics, or a related field
- Experience supporting recruiting systems, processes, or operational programs
- Experience working with an applicant tracking system; Greenhouse experience required
- Experience supporting recruiting technology integrations, implementations, updates, or vendor relationships
- Experience building or maintaining dashboards, reports, and KPIs for talent acquisition, HR, or business leadership
- Familiarity with ADP or other HRIS systems
- Strong analytical skills with the ability to identify trends and provide actionable recommendations
- Working knowledge of headcount planning, forecasting, or recruiting capacity
- Experience documenting processes and creating training materials or user guides
- Experience supporting cross-functional projects and process improvement initiatives
- Understanding of workflow automation tools, such as Workato, preferred
- Strong computer skills; Google Suite and Google Sheets strongly preferred
- Knowledge of full-cycle recruiting processes and recruiting funnel metrics
- Strong communication and interpersonal skills
- Excellent organizational skills and attention to detail
- Flexible and adaptable to shifting priorities
- Ability to work effectively autonomously and as part of a team
- Bachelor's degree in Human Resources, Business Administration, Analytics, or a related field preferred
- Experience in tech or cybersecurity preferred
