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Community Manager - TikTok Shop

Pattern Group - Lehi, UT, United States - Hybrid - posted 2026-10-08

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Pattern is a fast-growing ecommerce acceleration platform that uses proprietary technology and AI to optimize and automate growth for global brands across 60+ marketplaces including Amazon, Walmart, TikTok Shop, and others. The company leverages 66+ trillion data points and sophisticated ML models to drive profitable revenue growth. As a Community Manager for TikTok Shop, you will execute creator-led campaigns at scale within the TikTok Shop ecosystem. This role combines campaign operations, creator relationship management, and data-driven performance optimization. Key Responsibilities: - Execute creator acquisition through mass outreach using internal tools and data-driven strategies - Build and grow invite-only creator communities on Lark, Discord, and offline channels - Manage campaign budgets allocated by Account Managers and support budget allocation across multiple campaigns - Identify, source, and engage creators for TikTok Shop campaigns using internal creator data platforms - Coordinate with internal teams (Account Managers, Creator Management) to align campaign execution - Track and analyze campaign performance, then adjust strategy based on performance insights - Support large-scale campaign launches and major campaign moments (product launches, brand days) - Occasionally participate in client or brand meetings to gather requirements and support campaign alignment You will work with other Community Managers and be supervised by an Associate Director of TikTok Shop, who will mentor you and meet regularly to discuss performance. The team is data-driven and results-oriented, encouraging ideas and input from all members. Career Growth: This role offers strong learning opportunities and potential mobility into Account Manager roles or broader strategic roles over time. You'll gain exposure to both campaign execution and operational strategy while building expertise in TikTok Shop and creator commerce. 30-60-90 Day Expectations: - First 30 days: Learn Pattern's internal creator data platforms, workflows, and campaign processes - First 60 days: Successfully support and execute active creator campaigns - First 90 days: Build confidence in budget management, creator outreach, and performance analysis; contribute data-driven recommendations to improve campaign outcomes Requirements: - Familiarity with TikTok Shop or the creator economy; TikTok Shop experience is strongly preferred - Strong analytical thinking and willingness to deep dive into data and performance - Project management capability and ability to manage multiple campaigns simultaneously - Curiosity, strong learning agility, and an operational mindset - Experience in digital marketing, e-commerce operations, creator campaigns, BI/reporting, or dashboard creation is preferred - Spanish language proficiency (role title specifies Spanish Speaking)

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