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Lendable is a UK fintech unicorn (700+ employees) on a mission to rebuild consumer finance products—loans, credit cards, and car finance—with modern technology. The company is profitable since 2017, backed by top investors including Balderton Capital and Goldman Sachs, and is expanding into the US market.
You will own end-to-end talent acquisition for the Operations function, which includes Complaints, Fraud, Financial Crime, and Customer Operations teams. You'll manage a small team of Talent Partners within Operations while driving high-volume hiring across these areas. Your responsibilities include:
- Building and maintaining repeatable, scalable hiring processes that keep pipelines moving quickly without compromising candidate or hiring manager experience
- Acting as a strategic business partner to operations leaders, using data and insight to guide stakeholder conversations and influence hiring decisions
- Adapting processes as the business scales and priorities shift in a fast-paced environment
- Leveraging AI and automation to streamline hiring workflows and continuously improve efficiency
- Developing creative sourcing strategies to identify untapped talent pools and channels
- Using historical data and analytics to forecast pipeline needs and plan ahead
- Identifying bottlenecks in the hiring process and redesigning workflows to maintain high conversion rates at each stage
The role offers real impact (every hire directly shapes company trajectory), growth opportunities alongside driven teammates, high agency with end-to-end ownership, and a low-ego culture emphasizing transparency and mutual respect. Lendable combines financial stability with startup mentality and pace.
Hybrid arrangement requires three days in-office weekly at the London location. Benefits include private health cover, retirement savings plans, employee referral bonuses, complimentary lunches on in-office days, and sustainable commuting schemes.
REQUIREMENTS:
- Previous line management experience with a small team of Talent Partners, combined with individual contributor responsibilities
- Experience hiring for Operations roles or managing high-volume recruitment
- Excellent stakeholder management skills; ability to build strong relationships and push back constructively
- Data-driven approach; comfortable using analytics to improve hiring processes and reporting on outcomes
- Strong written and verbal communication; ability to tailor messaging and build trust across levels
- Experience adopting AI into daily workflows
- Background in fast-paced, scaling organizations; comfort with flexibility and supporting areas outside core remit
