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Salary: USD 75,000 - 97,500 / annual
OneStream is seeking a SysOps Engineer to join their operations team, focusing on the reliability and high availability of customer environments. This role is critical to OneStream's mission of empowering Finance organizations with a modern operating system for finance.
The SysOps Engineer will be responsible for provisioning, maintaining, and monitoring customer environments to ensure uptime, security, and performance. Key responsibilities include delivering customer environment implementations within 24 hours, driving operational outcomes aligned to SLA and cost targets, performing environment updates and migrations, and monitoring systems using Azure Monitor and Log Analytics to proactively detect and resolve issues.
You will own day-to-day service reliability against defined SLOs, identify automation and process improvement opportunities, and participate in on-call rotation to respond to production incidents. This includes performing root cause analysis, implementing preventive measures, and communicating effectively during incidents with clear written summaries for stakeholders. You will also identify cost optimization opportunities in Azure to support department FinOps goals and deliver exceptional customer service.
Secondary responsibilities include participating in service design discussions to ensure operational processes are developed for service transition prior to deployment, and contributing to documentation and knowledge management efforts.
**Important Note:** This position requires working weekends to provide coverage for the global customer base. The shift schedule is Friday through Monday, 7am–6pm ET.
**Requirements:**
The posting excerpt provided does not include a dedicated requirements section. However, based on the responsibilities described, candidates should have experience with Azure cloud infrastructure, monitoring tools (Azure Monitor, Log Analytics), systems operations, incident response, and customer-facing technical support. Familiarity with SLA management, automation, and FinOps is beneficial. The ability to work independently and collaboratively, prioritize uptime and security, and communicate effectively during incidents is essential.
