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Atoms (formerly Otter) is a SaaS platform helping restaurants succeed in online food delivery. The company serves major brands including Chick-fil-A, Ben & Jerry's, KFC, and Eataly, providing software to increase sales, reduce order issues, and streamline delivery operations.
The Strategy & Planning Associate role supports strategic decision-making and business growth through data-driven analysis, go-to-market strategy development, and cross-functional program execution. You will partner with product, sales, marketing, finance, and operations teams to evaluate market opportunities, optimize commercial strategies, and drive high-priority initiatives from concept through implementation.
Key responsibilities include:
**Go-to-Market Strategy & Commercial Planning**: Support development and execution of GTM strategies for new products, features, partnerships, and market expansions. Evaluate customer segments, market opportunities, and competitive dynamics. Partner with stakeholders on pricing, packaging, customer acquisition, and growth initiatives. Analyze performance metrics and market feedback to optimize GTM motions.
**Strategic Analysis & Business Insights**: Perform deep-dive analyses to identify business opportunities, operational challenges, and growth levers. Develop hypotheses, conduct quantitative and qualitative research, and present findings to leadership. Build business cases and financial models to support strategic investments and partnerships. Translate complex data into actionable insights.
**Cross-Functional Program Management**: Lead and coordinate strategic initiatives across business functions, ensuring alignment and successful execution. Manage project timelines, dependencies, stakeholder communications, and risk mitigation. Monitor initiative performance and identify operational improvements.
**Process Improvement & Operational Excellence**: Identify process gaps and scaling challenges. Design and implement operational improvements. Establish reporting frameworks, KPIs, and operating rhythms. Drive continuous improvement using data and industry best practices.
**Executive Reporting & Communication**: Prepare presentations, analyses, and strategic recommendations for senior leadership. Communicate findings and project updates across organizational levels. Support leadership in strategic planning and decision-making.
Required: 2–5 years in Strategy, Business Operations, Corporate Strategy, Management Consulting, Investment Banking, Private Equity, Venture Capital, GTM Strategy, or related analytical roles. Experience supporting commercialization, pricing/packaging initiatives, strategic partnerships, market expansion, or GTM execution. Ability to structure ambiguous problems, develop hypotheses, conduct analysis, and deliver recommendations. Strong financial modeling, business analysis, and executive communication skills. Proven track record managing cross-functional initiatives and influencing stakeholders. Comfortable in fast-paced, high-growth environments.
