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Navan, a Nasdaq-listed AI-powered business travel and expense platform, is seeking a Strategy & Operations Manager to drive execution across its Specialty Travel & Events division. This division serves verticals including Professional Services, Healthcare Professionals, and Production & Media.
In this role, you will report to the Strategy & Operations Director and own cross-functional initiatives to mature and scale specialty travel service offerings. You will translate strategic priorities into executable plans, coordinate stakeholders across the organization, build quantitative analyses and dashboards, and ensure leadership has reliable visibility into performance, progress, risks, and decisions.
Key Responsibilities:
- Lead complex, cross-functional initiatives to improve and scale Specialty Travel & Events offerings, aligned with organizational priorities
- Build strong relationships and create alignment across Product, Engineering, Sales, Finance, and other teams
- Identify risks, resolve blockers, and escalate decisions with sound judgment and appropriate urgency
- Partner with the Strategy & Operations Director and senior leaders to convert emerging priorities into focused initiatives with measurable outcomes
- Support development and management of leadership operating cadences (priority-setting, business reviews, follow-up mechanisms)
- Own high-priority, ambiguous projects arising from changing business needs
- Build analyses, dashboards, and reporting in partnership with Finance and Revenue Operations to understand business performance
- Develop reporting that gives leaders and cross-functional teams clear visibility of performance and progress
- Leverage business insights to inform executive decisions
Navan is a high-performance organization recognized as a Best Place to Work by Built In (2023–2026), a G2 Best Global Software Company (2025–2026), Forbes Cloud 100 (2022–2025), and CNBC Disruptor 50 (2022–2025). The company operates with a four-days-per-week in-office policy and invests in global office spaces with company-provided lunches and team events.
Requirements:
- 4–6 years of professional experience in strategy and operations, business operations, programme management, consulting, or a related field
- Experience in a high-growth tech company strongly preferred
- Strong project management skills and track record of delivering through others without relying on formal authority
- Excellent written and verbal communication skills, including ability to communicate effectively with senior stakeholders
- Comfort operating in a fast-changing environment with competing priorities
- High emotional intelligence, discretion, resilience, and collaborative working style
- Demonstrated quantitative and analytical skills a plus, including experience building analyses and business intelligence reporting
