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OpenAI is seeking a Strategy & Operations Lead to lead and scale operational excellence across Japan. This role bridges global leadership and regional teams, translating OpenAI's global strategy into regional execution while maintaining operating discipline across markets and functions.
You will define and implement Japan's operating strategy in alignment with APAC and global objectives, drive execution across key markets while adapting to local needs and regulations, and partner with global leadership to prioritize initiatives and allocate resources. You will establish KPIs, reporting frameworks, and operating cadences to track performance; build and optimize scalable processes across business lines including consumer, product, and partnerships; and identify operational gaps to implement continuous improvement.
Key responsibilities include supporting market entry strategies and operational readiness for Japan, enabling strategic partnerships through strong operational frameworks, building a strong regional functional leadership team, and ensuring seamless coordination between global and regional stakeholders. You will act as the central point of accountability for operational delivery across Japan, build and lead a high-performing regional operations team, foster a culture of accountability and continuous learning, and develop leadership bench strength across key markets and functions.
The role is based in Tokyo with a hybrid model requiring 3 days in office.
Qualifications:
- Significant experience leading regional or international operations in a fast-scaling, complex business environment
- Strong strategic and operational judgment with ability to translate high-level goals into clear execution plans
- Experience operating across multiple markets, functions, and business lines, ideally within Japan
- Track record of building scalable operating systems, processes, metrics, and reporting frameworks
- Strong cross-functional leadership skills and ability to influence senior stakeholders across global and regional teams
- Excellent business judgment with bias toward action and strong accountability for outcomes
- Experience supporting market expansion, operational readiness, and/or regional growth initiatives
- Strong people leadership skills including experience building and developing high-performing teams
- Comfort operating in ambiguity and creating structure in fast-moving environments
- High integrity, low ego, and collaborative leadership style
- Strong written and verbal communication skills
