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Forter is seeking an Implementation Engineer to own the end-to-end delivery of integrations for newly signed and expanding enterprise customers. This is a project management-led role where you will serve as the delivery owner for your portfolio, responsible for driving each integration from kickoff to go-live on time with strong stakeholder alignment and clear visibility to business value.
You will bring organizational rigor and proactive ownership to transform complex, multi-stakeholder go-lives into predictable, repeatable processes. Your responsibilities include:
- Own end-to-end delivery of integration projects, acting as project lead and primary point of contact from kickoff through go-live
- Build, maintain, and drive project plans to completion, proactively identifying risks and blockers before they threaten timelines
- Lead project governance with customer stakeholders, setting agendas, tracking action items, and managing relationships with senior stakeholders and business users
- Coordinate cross-functionally with Sales, Solutions Consulting, Customer Success, and Analytics teams to remove obstacles and hit agreed go-live dates
- Serve as a technical translator, articulating integration concepts (API operations, JavaScript, JSON, web/database technologies) to both technical and non-technical audiences
- Track and report on project health and delivery metrics for your portfolio, flagging risks early
- Contribute to continuous improvement of Forter's implementation playbooks and processes
Forter is a human-first, AI-built company that analyzes patterns across a network of over 2 billion shoppers to deliver identity intelligence across the entire commerce journey. The platform protects revenue and unlocks great customer experiences for trusted brands including Nordstrom, Instacart, Priceline, Adobe, ASOS, and eBay. Founded in 2013, Forter has raised $525M from top-tier investors and powers commerce decisions for nearly 1 million businesses globally.
The company operates a hybrid model with regional headquarters in New York, Tel Aviv, London, and Singapore, and employee presence across the US, Canada, Germany, France, Japan, China, and Australia. Forter emphasizes a culture of ownership, AI-enabled workflows, and genuine human connection, with benefits including RSUs, comprehensive health insurance, generous PTO, and 4.5-day work weeks (Appreciation Fridays and Sundays).
REQUIREMENTS:
- 5+ years of experience managing complex, multi-stakeholder projects on behalf of Enterprise customers, including engaging senior stakeholders and holding cross-functional teams accountable (project/program management experience is the core requirement)
- Proven track record running multiple concurrent projects, building structured project plans, and driving them to on-time completion
- Excellent organizational skills and attention to detail, with consistent focus on delivery quality and customer experience
- Owner's mindset: proactive, accountable, and comfortable driving projects forward independently
- Working technical fluency with API integrations, JavaScript, JSON concepts, and web/database technologies (hands-on build experience not required)
- Experience working in a multinational environment
- Previous experience in payments or ecommerce is a plus
- Proficiency in data analysis tools (SQL, Python) and experience with customer segmentation or large dataset trend analysis is a plus
