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ClickUp is seeking a Strategic Solutions Engineer to serve as a technical partner bridging Sales and Success teams. You will drive net new customer acquisition, expand existing accounts, and accelerate revenue growth by combining strategic thinking, presentation skills, and technical problem-solving.
Key responsibilities include:
- Partner with sales and success teams to deliver technical presentations explaining ClickUp's products, integrations, and AI capabilities to prospective and current clients
- Design, develop, deploy, and manage customer-specific proof of value (PoV) projects
- Build custom reports and dynamic dashboards for prospective clients' management teams
- Assist with functional and technical elements of RFPs
- Stay current on new feature releases and maintain updated demo spaces for the sales team
- Support customers across the North East region
- Travel up to 50% for customer onsite meetings, enterprise deal support, and team collaboration
You will work independently with minimal supervision while thriving in a fast-paced, collaborative environment. Success requires managing multiple priorities, meeting deadlines with urgency, and working closely with managers to coordinate team needs.
ClickUp is an AI-native company building the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search. Every team member is expected to leverage AI daily.
REQUIREMENTS:
- 6+ years in a customer-facing role with technology (pre-sales, consulting, implementation, or sales enablement)
- 2+ years demonstrable success working with commercial or enterprise clients
- Proven experience designing and implementing agentic workflow automation using AI platforms, including autonomous agents for task orchestration, multi-step decisioning, and cross-app integrations
- Understanding of application deployment processes, cloud transformation, change management, and organizational acceptance
- Strong customer-facing skills with ability to influence technical and executive audiences
- Creative problem solver with eagerness to learn new technologies and sufficient technical background for lightweight custom solutions
- Demonstrated ability in business process mapping and diagramming
- Experience with consumption-based selling and value selling methodologies
- Hands-on experience with AI & LLMs, integration platforms (Unito, Workato, Zapier, Integromat), web services, and APIs
- Hybrid role based in Boston, MA with strong preference for candidates within reasonable travel distance; periodic in-person availability required for customer meetings and team sessions
