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Salary: USD 140,040 - 200,000 / annual
ServiceNow is seeking an experienced Strategic Partner Manager to lead all partner activities for assigned Global Systems Integrators (GSIs), including Infosys, HCL, and TCS. This is a newly created role reflecting ServiceNow's expansion in the Cyber Security & Risk space through its Armis/Veza partnership.
You will own the complete partner lifecycle, including developing joint go-to-market and business plans, conducting quarterly business reviews, managing contracts, and ensuring alignment across ServiceNow teams (Marketing, Sales, Services, and RPMs). Key responsibilities include driving partner sales through deal registration and opportunity management, coordinating partner marketing initiatives including MDF allocation and event participation, and delivering partner enablement through training and education on value propositions.
You will serve as the primary escalation point for sales and services issues, work with partner SEs to establish demo environments and Centers of Excellence, and collaborate with other regional Strategic Partner Managers to ensure consistency. The role requires building and leveraging executive relationships with major GSIs like Accenture and Deloitte, and educating the field on partner engagement strategies.
This is a 100% remote position with flexibility regarding location, though proximity to partner headquarters and major airports is desired.
Requirements:
- Minimum 8+ years of channel sales and partner management experience
- Proven executive relationships with Deloitte and Accenture
- Experience designing partner business plans, channel sales strategies, and marketing plans
- Deep understanding of the cybersecurity space (endpoint, XDR/EDR, asset discovery and management)
- Demonstrated ability to sell complex solutions with services components
- Excellent communication and presentation skills
- Track record of quota achievement and career stability
- Self-motivated, independent thinker comfortable in remote environments
- Experience working with complex, multi-stakeholder partner ecosystems
