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Strategic Growth Associate

Time To Hire - Mexico City, Mexico - Hybrid

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Salary: MXN 50,000 - 0 / monthly

As a Strategic Growth Associate, you will own a focused portfolio of enterprise accounts in retail, banking, and telecommunications sectors. Your primary responsibility is to drive revenue growth through upsells, cross-sells, and contract renewals while ensuring long-term account health. This is a fully commercial role with individual portfolio growth targets. Key Responsibilities: - Serve as the primary commercial owner and executive-level contact for assigned accounts - Identify new opportunities within each customer and expand into additional departments (collections, operations, marketing, finance, procurement) - Connect customer business objectives (digital commerce, loyalty, customer service automation, payment automation) with the company's Conversational AI and WhatsApp solutions - Demonstrate measurable business impact through ROI calculations, cost savings, and revenue increases - Negotiate and secure contract renewals - Maintain accurate sales forecasting and pipeline management Success Metrics (12-month targets): - Net Revenue Retention (NRR) above 130% for your portfolio - Zero customer logo churn - Expansion opportunities closed in at least 70% of accounts - Sales forecast accuracy of 95% or higher Work Arrangement: Location: Mexico City, hybrid (1 day per week in office) Compensation: 50,000 MXN monthly base + OTE (commission-based variable pay) Requirements: Not explicitly stated in the posting.

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