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Salary: MXN 50,000 - 0 / monthly
As a Strategic Growth Associate, you will own a focused portfolio of enterprise accounts in retail, banking, and telecommunications sectors. Your primary responsibility is to drive revenue growth through upsells, cross-sells, and contract renewals while ensuring long-term account health. This is a fully commercial role with individual portfolio growth targets.
Key Responsibilities:
- Serve as the primary commercial owner and executive-level contact for assigned accounts
- Identify new opportunities within each customer and expand into additional departments (collections, operations, marketing, finance, procurement)
- Connect customer business objectives (digital commerce, loyalty, customer service automation, payment automation) with the company's Conversational AI and WhatsApp solutions
- Demonstrate measurable business impact through ROI calculations, cost savings, and revenue increases
- Negotiate and secure contract renewals
- Maintain accurate sales forecasting and pipeline management
Success Metrics (12-month targets):
- Net Revenue Retention (NRR) above 130% for your portfolio
- Zero customer logo churn
- Expansion opportunities closed in at least 70% of accounts
- Sales forecast accuracy of 95% or higher
Work Arrangement:
Location: Mexico City, hybrid (1 day per week in office)
Compensation: 50,000 MXN monthly base + OTE (commission-based variable pay)
Requirements:
Not explicitly stated in the posting.