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Salary: USD 320,000 - 350,000 / annual
Garner Health is transforming the U.S. healthcare system by partnering with employers to redesign healthcare delivery. The company applies 550+ proprietary clinical metrics across 80+ specialties to a dataset of 320M+ patients to identify top-performing doctors and uses incentives to steer members to higher-quality care. In five years, Garner has helped 2.5 million people access better care and saved $1B in healthcare costs. The company recently raised Series E funding and has doubled revenue for five consecutive years.
As Strategic Accounts VP, you will report to the jumbo market leader and own retention and upselling of Garner's largest employer clients (5,000+ lives). You will serve as a trusted strategic partner on plan design, cost-trend management, and plan performance optimization, driving improved Net Revenue Retention and key performance indicators for your book of business.
Key responsibilities include:
- Owning the retention and upselling process for jumbo employer clients
- Collaborating with account managers to ensure excellent client experiences
- Becoming clients' trusted strategic partner on plan design, cost trends, and performance
- Establishing and managing critical strategic broker and client relationships
- Monitoring client health and executing proactive strategic plans to address account risks
- Resolving strategic problems and ensuring Garner delivers measurable value
- Collaborating with product, data, and technology teams to create customized reports and ROI presentations
The role is based remotely with headquarters in NYC; up to 25% travel is expected.
Requirements:
- 10+ years of experience in commercially-oriented account management or sales roles in employee benefits
- Deep health plan design and benefits knowledge, including experience advising jumbo employer clients on benefits strategy and cost performance
- Proven track record of achieving retention and upsell targets year over year
- Self-starter mentality with desire to work in ambiguous, rapidly evolving, fast-paced startup environments
- Excellent communication and presentation skills
- Strong problem-solving ability in ambiguous situations
- Commitment to high-performing, mission-driven teams with intense urgency and accountability
