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Ivalua is a leading global provider of cloud-based procurement solutions founded in 2000. The company operates a market-leading Spend Management platform that helps hundreds of major brands manage all spend categories and suppliers to increase profitability, improve ESG performance, reduce risk, and boost productivity.
The Strategic Account Manager (SAM) is an integral part of Ivalua's sales organization, operating within the EMEA region. This role focuses on deepening relationships with Ivalua's largest, established customers and expanding the use of solutions within these organizations in the Southern EMEA region. The position carries an annual software subscription bookings target.
Key responsibilities include:
- Position Ivalua as a trusted advisor to key customers, advising on digital transformation roadmaps and demonstrating how Ivalua's solutions can automate additional business areas and increase transparency and accountability
- Ensure optimal utilization of Ivalua's solutions at assigned customers to drive higher ROI
- Work closely with Customer Success, Professional Services, and implementation partners to identify and develop value propositions and business cases supporting the sale of additional software modules
- Identify internal champions and build relationships at all levels within customer organizations
The role operates on a hybrid model with 3 days in the office per week. Ivalua is a stable, cash-flow positive, privately held company with a focus on sustainable growth.
REQUIREMENTS:
- Experience in customer-facing roles such as Consultant, Strategic Account Manager, or Service Delivery
- Strong understanding of and proven experience navigating large, complex organizations
- Knowledge of procurement processes, procurement technologies, and success factors for technology implementations
- Ability to collaborate effectively with internal and customer teams
- Strong attention to detail and excellent listening skills; ability to mediate when needed
- Strong executive presence with ability to lead conversations and drive discussions toward positive outcomes
- Excellent communication skills in English and French (essential)
- Ideally, background as a Consultant, in Delivery, or as a Strategic Account Manager in procurement digitalization
- Bachelor's degree or equivalent professional experience (preferred)
